Platform and Technology Capabilities
Total Economic Impact Study Of Synoptek Global IT Outsourcing
Synoptek Acquires Macquarium to Elevate its Digital Customer Experience Capabilities
Building Temporary COVID-19 Care Facilities for the U.S. Army Corps of Engineers
Global Trade: Top Five Questions Every Tech Decision Maker Should Ask When Evaluating Major Change
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Synoptek is an IT services provider that will transform your business for the better. We partner with your team to determine which IT services and solutions are best for your business, this includes IT consulting, managed IT services, strategic business processes, and custom software solutions.
Insights and leadership to move you forward
Business and operational efficiency to evolve your organization
Structure and organization to support your business into the future
The best approaches and methodologies to reduce product life cycle time
Innovative approaches to empower and motivate your workforce
Focused solutions to fill gaps and optimize security posture
Optimize infrastructure and applications on the cloud for IT growth opportunities
Proactive management for guaranteed IT stability
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Perfect score of 5 *Customer Satisfaction* Consistently averages 4.85 across all customers
Technology has really been a key value driver for our organization. The BI solution Synoptek implemented, in combination with the projects related to desktop/laptop refresh, stabilization of the network, and a right-sized support model has enabled our organization to achieve higher revenue levels. With the BI solution, we now get better insights into the utilization of our teams, quickly process key data elements, and therefore – drive better performance.
A well-known mental health and welfare agency
"The single biggest value in being a partner with Synoptek is having a third party voice. We are very good at what we do and we believe we're a leader in the industry but it's important for us to recognize that we can't do everything. We lean on partners like Synoptek to provide and fill voids, the voids we cannot handle. Synoptek has all the services wrapped in one and that to me is a reason why I would refer Synoptek that you can go to one stop shop."
ACF Technologies, Inc.
“We wanted to replace our 20+ year old custom accounting system with more modern technology where our users can handle most of the requests themselves. From our experience Synoptek fully understood our documented business processes, got their hands wrapped around our business model, and were able to apply it to Microsoft Dynamics technology, to fulfill our requirements. They have great people, they really care, and they implement successful projects. It was all laid out in advance and it just went to script successfully."
Alliance for Audited Media
“We work with health insurance plans and have member data that we need to protect. We cannot afford any kind of data breach or system downtime, for which we are completely reliable on Synoptek infrastructure. From my personal perspective in dealing with the team at Synoptek, they care about your business, they want to see us succeed, and make sure they are providing the right level of service. The ability for them to grow with you is what makes them, I think, a great choice.”
Beacon Healthcare Systems
“We're a growing company and so one of the things that we run into sometimes with other vendors is that they can't scale with us. I like Synoptek because they provide prompt support service for our users, while helping and planning our IT expenditures. They really guarantee their service, really guarantee that their customer is happy, and make sure that they've provided what they've promised they will provide.“
The Car Park
“Synoptek helped us manage all of the infrastructure hardware, software, and management of our corporate enterprise system. This was an incredibly wise move. What started out as a pure cost savings strategy has not only resulted in a continuous stream of savings, but also better infrastructure and access to technical resources 24x7x365.”
Student Transportation Inc.
This case study showcases the key findings presented by Forrester Consulting in a commissioned Total Economic Impact™ (TEI) study conducted on behalf of Synoptek to better understand the real, tangible value and ROI that our customers experience by partnering with Synoptek as the last technology partner they'll ever need.
Drive Better ROI and Business Evolution
Full TEI Study reports increased ROI from customers of Synoptek’s full global IT outsourcing through a 3-year projection and financial analysis as concluded by Forrester.
Forrester conducted an independent research study to showcase a cost and benefit analysis through the customer results achieved after partnering with Synoptek. The key findings in the study highlight the success in advancing the level of maturity in technology and increasing revenues, productivity, and operational efficiency while reducing overall IT expenses.
Data is the new fuel powering businesses today. But uncovering data-driven insights in time to make decisions that are failure-proof requires adoption of the right tools. Business Intelligence (BI) tools can enable organizations to access and analyze a vast range of data that would have been otherwise impossible to collect and decipher.
by John Frazier
Faster and meaningful technology adoption is critical to drive successful and sustained digital transformation, which is why organizations must partner with qualified experts to steer their business in the right direction. In a recent TEITM study, Forrester uncovered some of the tangible benefits organizations can experience by having Synoptek as their IT partner.
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