Boulder – Broomfield

Managed IT Support Services, Managed IT Security Services, Cloud Hosting

Number 4 Globally Ranked Managed Service Provider
Serving the Boulder Area

Synoptek offers its full-lifecycle of Managed IT services to the professional and technology-related businesses in the Boulder area.  We provide IT support and managed technology services, including end-user support services, enabling companies to focus IT staff on “core” business projects rather than routine administrative tasks that can be accomplished more efficiently and quickly by a locally-based Managed Service Provider (MSP).Synoptek Awards 2017

Our award winning, (ranked the number 4 Total Service MSP globally), Boulder Managed IT Support Services can meet your technology service needs.  Including cloud hosting, data storage, backup, disaster recovery, wireless access points, capacity analysis, forecasting, server virtualization, optimization, patching, load balancing and much more.

Recently, we have seen an increasing demand for our Infrastructure Management and Monitoring services supported by our 24 x 7 Help Desk Service Center (based in Colorado) which we offer on three Tiers:

  • Tier 1 Service is where we use our extensive arsenal of IT management tools and report any device not working up to its designated performance parameters or devices with an alarm condition.
  • Tier 2 Services include us diagnosing incidents, and then collaboratively solving issues. For example, your IT staff could provide lower level support, and we could provide more technically specialized support, or the other way around, you choose.
  • Tier 3 Services or our Enterprise Support Services include us “owning” all of your problems from detection to identification and resolution.  We understand how critical an IT outage can be as we help many businesses in the Boulder area.

Apple and Mac Consulting and Support Services

We are members of the Apple Consultants Network (ACN), and we have a full complement of Apple Certified Technical Coordinators, (ACTC’s) and Apple Mobility Technology Designated staff, (MTC’s).  In fact, we have more Apple/MAC expertise than most any other Managed Service Provider.  We are one of the few MSP’s that offer unlimited technical support 24×7 to Apple/Mac iOS users.Consultnts_Ntwrk_40K_2ln-[Converted]

Our highly trained Apple Consulting Staff will help provide a seamless implementation of new Mac, or iOS products in a hybrid Windows environment.  Our Apple infrastructure projects come in with a 95% satisfaction rate, on time and budget.

Learn More about our Apple/Mac IT Consulting and Support Services.

“IT as a Service” can resolve many of your IT issues

IT as a Service (ITaaS) is the new direction that is transforming how firms view their IT infrastructure, IT operations, and IT staff.  ITaaS represents a holistic approach to the acquisition, deployment, and operation of IT environments.  Synoptek’s IT as a Service keeps your systems operational and employees productive so that you can focus on the contact-usdemands of growing your business. Our ITaaS provides your business with the highest level of service that is responsive, thorough, and enthusiastic about giving your employees an incredibly positive experience.  It is a better way to meet business and customer demands.

IT as a Service offers:

  • A flat-fee structure, so you are no longer concerned about billable hours because we are motivated to make your environment as stable as possible as quickly as possibleSynoptek Awards 2 2017
  • A very predictable cost structure without significant capital expenses
  • A better ROI on your IT expenses as you order just what you need
  • The benefits from having 24×7 support, monitoring and management of your IT infrastructure and end-user devices
  • Privacy, security, and compliance (all distinct issues) management
  • An IT infrastructure is scaleable, if you need more of anything, you just order it
  • IT system performance levels are guaranteed in writing

Synoptek’s Managed IT Infrastructure Services provide all of these features and more for a fixed monthly price.  Synoptek takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients.

IT Security Services from a Managed Services Provider

We provide 24×7 Security Services support using our advanced capabilities monitoring cloud, server, and endpoint devices.  Synoptek’s intrusion protection and intrusion detection IT Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider   One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.
Protect your Applications and Data Files on AWS, Azure  AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

Managed IT Services we provide in the Boulder area include:

IT Advice and Consulting: Using our skilled and “deep” IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.Synoptek Managed Cloud Hosting

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Cloud Hosting Services: More than just rackspace and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.

Application Services:  Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database Administrator (DBA) virtual desktop infrastructure (VDI), Office 365, and Exchange Hosting solutions.

Comprehensive IT Outsourcing:   With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.

Security Management Services: 
Compliance with HIPAA, PCI, DSS, more, end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign on, email security, spam, antivirus, malware, 24×7 Security Operations Center.

 

Contact Us to get the conversation started and find out why we are the fastest growing Managed Services Provider in Colorado.contact-us

 

 

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