Managed IT Services, Colocation, Hosting and IT Security Services in Miami

Award Winning; Cloud Hosting, Managed Services Support, Customer Service

Synoptek provides local IT managed services and support in the Miami and Southern Florida region. By joining the Synoptek family, your business gains access to our reliable team of professionals that will enhance your IT systems, keep your data secure and minimize your cost for IT infrastructure services.  With over 2,700 clients and 475 IT Professionals we can manage all of your Synoptek Awards 2017technology needs globally.  Our four 24×7 Service Centers offer IT management and support for almost every kind of device in every time zone.


Does your current MSP deliver value?

Synoptek does much more than just provide IT services.  Almost all companies are dependent on their IT infrastructure and significantly impacted by IT performance, reliability, and efficiencies.  Maintaining high IT performance levels requires a significant budget, IT expertise and day-to-day maintenance and support of these systems.

IT infrastructure takes constant resources performing patching, updating, and governance in addition to managing security and compliance.  Companies need to manage the balance between risk and performance on an ongoing basis.  Synoptek does this for its clients by providing business “value” rather than just piecemeal IT components.Synoptek Awards 2 2017

Synoptek Senior IT Consulting professionals are frequently brought into Board and Executive meetings to develop IT strategies that address business goals, not just provide IT solutions (at no additional cost).  Improved customer service, cost-control, increased productivity, sales growth, development of competitive advantages can all be attained through a well-disciplined IT strategy and plan from an experienced Managed Services Provider like Synoptek.

Our goal is to be your trusted technology advisor, acting as an extension of your IT department, making recommendations to drive business performance.

Your MSP should deliver you “business-value” so your IT systems give you a competitive advantage and are an asset to your organization.

IT Security Services are Critical

Use our 24×7 Help Desk Services and our ability to monitor cloud, server, and endpoint devices to have us also provide IT Security Services. Synoptek’s Managed Security Services will provide you the security that cloud providers do not offer.  Learn more about our complete IT Security Services suite.

Cyber Security is best handled by an Award Winning Managed Service Provider 

One of the best ways to protect yourself is to work with an MSP, with a Cyber Security focus like Synoptek.  Our experience in managing thousands of devices gives us the knowledge to apply the appropriate security software and devices to give you the protection you need. Our 24×7 monitoring can alert you in real-time.

IT Services Management, from a CFO Perspective Network Anomaly Detection Services

Malware, Trojan horses, virus threats all are “defined” in protection programs and then scans occur to detect their existence.  The benefit in using Synoptek’s Network Anomaly Detection Service is that it can provide protection both internally and externally and identify a threat without having to define in advance exactly what the threat might be.

Cloud Hosting for Financial Services Industry Security Information Event Management (SIEM)

The primary job of the Synoptek SIEM IT Security Service is to act as a “log aggregator” and sort through all of the data and find an event that has possible security implications.

Protect your Applications and Data Files on AWS, Azure

AWS and Azure do not provide all of the security you need.  Learn which critical elements of your IT environment are left unprotected. Understand how IT Security can be applied while using hosting services from these cloud providers.

How “small” is your current Managed Service Provider?

Managed IT Service providers range from managed mobility services, managed security services, managed printers, network suppliers, email providers, VAR’s, staffing companies, cable TV companies, telecommunications companies, hardware manufacturers, software companies and a few guys that fix computers.

Best speculations estimate there are between 9,000 – 15,000 Managed IT Service Providers in the U.S. and about 75% of these companies have fewer than 25 employees.  Market research indicates managed services providers in Miami and South Florida reflect the national profile.

Does your current Managed Service Provider:

  • Have a specialized focus but limited ability to handle your entire IT infrastructure?
  • Offer 24×7 help desk, network and server administration, secure file sharing, VoIP, managed hosting, intrusion protection, disaster recovery, security, compliance, Azure, O-365 and more.
  • Have the ability to scale to meet your changing IT requirements? (more users, more storage, performance, BYOD security, multiple locations)
  • Have the expertise needed to augment your IT personnel on new projects?
  • Have the technical “depth” needed? (platform migrations, data center moves, system upgrades, virtualization, database management, disaster recovery, or security/compliance)

Synoptek can manage your entire IT environment, including managing your vendors and we have the depth and breadth of IT expertise to drive quick response times and cost efficiencies.

Is ITaaS is more cost effective?

ITaaS lets enterprises select the IT services needed keeping everything “rightsized.”  If your current IT team is lacking skillsets, infrastructure, budget or other resources for a particular IT function such as email, 24×7 Help Desk support, server virtualization or upgrades, backup, disaster recovery, hosting or most contact-usanything else, Synoptek can deliver these items as services.  All with a Service Level Agreement guaranteeing the performance levels you need.

ITaaS is a better consumption model for IT;

  • With a flat-fee structure, you are no longer concerned about billable hours because we are motivated to make your environment as stable as possible as quickly as possible
  • You get a very predictable cost structure with defined costs for each service component
  • You get a built-in IT strategy element, ensuring you are getting the most out of your IT dollars.

Synoptek’s Managed IT Infrastructure Services provide everything you need for a fixed monthly price.  Synoptek takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients.

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Financial Compliance and IT Risk Management for Miami Companies

The Financial Services industry, concentrated in the Miami region, is facing constant regulatory challenges with no end in sight.  Many financial services companies are looking to improve their ability to respond to regulatory compliance as they seek to increase income from traditional revenue streams.  While focusing on the rising demand for customer-centric services, Financial Services entities must respond to regulatory scrutiny, provide accurate reporting on risk exposure, as well as standardize and automate compliance processes.  Both fines and the costs that result from remediation activities are rising.

One problem is that compliance seems to operate in a silo in many firms, separate from even risk management. Financial Services organizations need to understand the role that IT, data management or systems architecture play in making compliance and risk management more effective, or more difficult.

Synoptek has the experience and credentials to help you with your compliance issues.  Read more on our Financial Services industry page.

AICPA SOC CertificationData Center CertificationsPCI ComplianceSafe Harbor IT Compliance

Apple and MAC consulting and support services for the Enterprise

We are members of the Apple Consultants Network (ACN), and we have a full complement of Apple Certified Technical Coordinators, (ACTC’s) and Apple Mobility Technology Designation staff, (MTC’s).  In fact, we have more Apple/MAC expertise than any other California-based Managed Service Provider.  We are one of the few MSP’s that offer unlimited technical support 24×7 to Apple/Mac OSX, desktop users.Consultnts_Ntwrk_40K_2ln-[Converted]

Our highly trained Apple Consulting Staff will help provide a seamless implementation of new Mac, or iOS products even in a hybrid Windows environment.  Our Apple infrastructure projects come in with a 95% satisfaction rate, on time and budget.

Learn More about our Apple/Mac IT Consulting and Support Services.


Learn more about how Synoptek’s Managed IT Solutions are helping Miami businesses:

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Synoptek’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Cloud Hosting Services: More than just rack space and power, with fully scalable options and predictable costs, the Synoptek Cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.

Application Services:  Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Synoptek Database Administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.

Comprehensive IT Outsourcing:   With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.

IT Security Management Services:
Compliance with HIPAA, PCI, DSS, more, end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign on, email security, spam, antivirus, malware, 24×7 Security Operations Center.



Contact Us now to start the conversation.