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March 5th, 2018 - By Tiffany Yang
LAS VEGAS, NV – March 5, 2018 – Synoptek LLC, a worldwide leading provider of a full-range of IT services to healthcare organizations for the past 20 years, will continue to build on recent success with clients in the industry, creating strategic partnerships to drive better health and enhanced patient care.
Ranked by MSPmentor in the Top 20 Global Managed Service Providers, Synoptek continues to be a leader in innovative new service offerings including Managed IT Security, Cloud Readiness and Public Cloud Management for healthcare providers and health organizations.
Radiology Innovation Enabled by Managed Services
With recent success in the radiology imaging environment, Synoptek architected ways to help innovate and drive better support services, scalability and flexibility, and patient outcomes by enabling a highly beneficial ecosystem for Radiology Imaging Associates (RIA), a radiology imaging firm. Synoptek initiated the transformation of the “tele-radiologist” model into a “read-from-home” state, completed through strategic IT optimization and outsourcing. RIA achieved improvements in various perspectives: economic value, health experience, end-user experience, radiologist experience, scalability and overall security.
By closing the gap between healthcare and IT, Synoptek enabled RIA with established processes and helped the firm reach an efficient, supportable state through HyperCare – a delegated treatment service provided by an assigned advisor and backed by an enterprise operations team, 24x7x365, placing all calls, emails and request in priority status through dedicated ticketing systems in a multi-faceted approach.
Returning to HIMSS18: Where the World Connects for Health
“Here at Synoptek, we aim to become a strategic partner in helping the healthcare industry improve patient care, risk management, user experience and overall business productivity to enable what matters most: better health outcomes,” said Martin Gossen, Healthcare Practice Lead at Synoptek. “We are excited to return to HIMSS18 in Las Vegas as one of the expert resources and showcase how Synoptek is supporting healthcare clients through strategic advisory and digital transformation.”
“At HIMSS18, [Synoptek] will share their IT solutions and services focused on improving health through the best use of information and technology. We know this year will offer memorable, experiential, hand-on opportunities for our attendees and exhibitors. I am honored to welcome and thank our exhibitors for their participation at HIMSS18 and their continued collaborative efforts to improve the delivery, cost of and access to quality healthcare through IT,” said Elli Riley, CEM, senior director, exhibits and meeting services, HIMSS North America.