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Financial Services organizations need to win, and keep, the loyalty of their customers. This requires a combination of advanced customized digital and mobile engagement, as well as the credibility gained from offering industry-leading expertise along every step of their customer journey and every transaction.
Financial services organizations understand that technology, correctly applied, can provide a valuable market differentiator. Financial services organizations need to be able to support the secure collection and distribution of transactional, regulatory, customer and market data to keep pace with their competitors.
By outsourcing the monitoring and maintenance of your IT infrastructure to Synoptek Managed Services, you will reduce IT-related expenditures and at the same time improve your IT system performance. More importantly, you will ensure that every “customer touchpoint” will meet expectations.
Synoptek is one of the few “full-service” nationwide Managed Services Providers focused on the Financial Services industry. We can offer:
IT Consulting – Synoptek can give you perspectives no specialized vendor will tell you. We are technology agnostic and look to provide you the best possible cost-effective solution for your demanding operating environment.
Cloud Hosting Services – We can assess your computing needs and can migrate your workloads to any cloud environment. We are Azure, and AWS Partners, and Gold Partner of the Year with Equinix. We support complex Hybrid Cloud environments.
IT Infrastructure as a Service – Synoptek uses an advanced set of monitoring and management tools to proactively monitor your IT infrastructure. We can act as a “single source” that can own all of your problems and manage your vendors to a satisfactory resolution of an incident. We get quicker results, lowering your maintenance costs and reducing the impact of network or server outages.
Backup and Disaster Recovery – Synoptek will evaluate your networking and storage alternatives and deliver your financial services organization a comprehensive Backup and Disaster Recovery plan. We can also implement this solution with the hosting providers of your choice. From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage, and operational alternatives to give you the options you need.
Applications Management – Synoptek Managed Services manages many applications that are critical to daily operations within the financial industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24×7 Help Desk, Service Desk – This is where it all comes together. Our US-based Help Desk is staffed by a team of IT Professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Have your talented IT team focus on your critical business objectives and not “basic” Help Desk” activities.
More information about comparing and evaluating IT services from a Managed Service Provider can be found below. Many Managed Service Providers have a “core” focus like security, disaster recovery or hosting. Synoptek, through its resources and its partners, provides everything you need to design, install, manage, and secure your entire IT operating environment.
|Compare Azure, AWS, Hybrid Environments, Preparation Steps for Successful Cloud Migration Projects
Right-sizing your cloud; getting the best configuration, confirming your cloud instance types, storage options, peak RAM usage, storage capacity and current utilization require very precise analytics. Learn about the best ways to manage and configure your cloud. Cloud Migration Analysis.
|IT Services Management, from a CFO Perspective
The advantages of dealing with one provider presents a number of economies of scale and operating efficiencies. Also, we use our purchasing power to lower the costs of services you might buy direct from many of these same providers. When our 24×7 Help Desk takes a call, and we are providing our full suite of “ITaaS” (IT as a Service) we can quickly diagnose and remediate problems.
|Effectively managing the costs of cyber security protection
Cyber Security is a rapidly evolving challenge. Learn how to manage your cyber security risk and at the same time manage your costs. Companies look to us for ongoing guidance, not to sell them tools. We meet regularly with our clients to assess and discuss how they can be more secure. We provide current awareness of trends we see with other clients as well as emerging threats. Our Cyber Security services bundle offers complete intrusion detection and protection.
|Cyber Security Protection in 2017 for Financial Services Organizations
In response to the increased attacks on the financial services industry, Synoptek has developed several programs including end-user training and threat education, endpoint security, network security, as well as cyber security advisory.
Synoptek can manage your entire IT environment, including managing your vendors. No more vendor’s blaming vendors with Synoptek. Don’t struggle with MSP’s that are too small or “specialized.”
Synoptek’s Managed IT Infrastructure Services provide all of these features and more for a fixed monthly price. Synoptek takes a different approach, serving as a trusted advisor to its clients offering value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost-effective for our clients in the financial services industry.
We are currently managing almost every type of device all over the globe for a number of financial services clients. Contact Us and one of our Solutions Architects will call you back shortly to answer any questions you may have.
Read how Synoptek helped a financial services firm achieve their business objectives with our guidance – WR Hambrecht + Co