Your IT department manages the company’s IT infrastructure and services to keep the organization running smoothly, but you are increasingly responsible for supporting the applications, workflows, and processes for functions outside of IT. When department heads in HR, Finance, Legal, Facilities and Customer Service turn to you for solutions and support, how do you handle the workload and the pressure?

We have assembled a panel of IT experts with first-hand experience to discuss your many workflow challenges and ways to address them.

Topics include:

  • Shoring up your IT service/operations/asset management
  • How to expand IT services beyond IT without reinventing the wheel
  • How are other organization finding success
  • The ServiceNow platform
  • Why Synoptek