IT Services

Simplified IT paired with unparalleled customer service

Providing a Total Solution for IT Infrastructure Management

Synoptek blends speed, agility, and simplicity to minimize organizational challenges in scaling and managing information technology, while effectively reducing costs. With access to best-in-class technology experts, toolsets, hardware, and software, Synoptek guides companies for a total IT infrastructure management solution.  Synoptek provides comprehensive 24×7 monitoring and management along with supporting cloud hosting and multiple backup and disaster recovery scenarios under Service Level Agreements designed for each client.

Synoptek takes a different approach, serving as a trusted advisor to clients to offer value, innovation, assurance, and integrity in every customer interaction. Synoptek’s managed services model optimizes IT system performance and reliability while creating a predictable and sustainable IT environment that proves cost effective for our clients.

Our IT managed services encompass four main tiers: end user support and device management, core IT infrastructure including application services, cloud services, and an a’ la carte offering based on client needs and desires. As an award-winning managed services provider (MSP) relying on US-based IT professionals, Synoptek’s talents span across industry verticals in order to provide a dynamic approach to managed IT support services.

Synoptek’s Comprehensive Suite of Managed Services:

IT Advice and Consulting: Our skilled IT talent advises companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology. Our progressive solutions enable companies to grow their businesses for superior end results, taking a customer-first approach in everything we do. Our consultation time will leave you informed and ready to make the right choices at a cost that fits your budget. Learn more…

Project and Program Management: Synoptek recognizes your need for program and project management—to organize resources and drive activities to improve business results. We focus on increased productivity, forward innovation and measurable performance standards leveraging technology to improve business profitability. With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, program management, business systems, website and application development, and IT infrastructure. Learn more…

IT Management and Support: Our responsive IT management and support services are based on a solid investment in advanced IT toolsets and skilled IT professionals. We provide exceptional value and innovation using the best IT service management platforms and ITIL-based processes to provide cloud hosting, IT infrastructure monitoring, and 24×7 help desk support services for increased productivity and simplified IT. Learn more…

Cloud Services: Providing more than just rackspace and power, hosting services in our global datacenters offer redundant connectivity and customizable backup and disaster recovery solutions.  Secure, scalable, reliable, virtual—the Synoptek cloud services package is a must-have for uptime, optimization, and mobility. With fully scalable options and predictable costs, the Synoptek cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business. Learn more…

Application Services: Synoptek ensures optimal performance for your application tiers: web, middleware, and databases. Our application management services support custom, off-the-shelf enterprise solutions with service level agreements based on client criteria. Minimize IT spending, reduce cost of ownership, and improve reliability and performance with the Synoptek software as a service (SaaS), database administrator (DBA) virtual desktop infrastructure (VDI), and Exchange hosting solutions. Learn more…

Comprehensive IT Outsourcing: With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations and efficiencies, and simplified IT management and support using our ITIL-based approach. This approach promises organizations a level of service management for IT systems, business processes, staffing, and leadership. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today. Learn more…