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Home / Insights / Blog / 8 Reasons Why Corporate IT Departments Appreciate their MSP
July 5, 2016 - by Synoptek
Engaging with a Managed Services Provider (MSP) is in no way a replacement of the IT department or any sort of threat to existing jobs. Mid-size and enterprise companies operate most successfully when each department is able to focus on what they do best. If a company’s IT staff are occupied with mundane, day-to-day maintenance instead of growing their technological initiatives and ideas, the company is not using its resources effectively or efficiently.
Using an MSP can free up an organization’s IT department and help train them for more substantial and long-term projects. In addition to working closely with an organization’s IT department, MSPs can provide a range of other benefits:
Partnering with an MSP not only helps reduce cost spent on outlying projects, but also allows organizations to receive the most tailored and specialized assistance available. When uncommon or highly-specific problems arise, the MSP will have an abundance of trained staff and resources available to assess and tackle the issue at hand quickly and efficiently, rather than one employee struggling to solve problems that they may not have the skill set to solve.
If the problem is not resolved quickly and courteously, the MSP is held responsible and can be dealt with rather than an internal employee. No longer will growing companies be stretched thin at the expense of their customers when an internal IT team is too busy dealing with IT fire fights. An MSP can increase productivity in every department and provide an organization with personalized and reliable support 24/7/365.
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