Irvine, November 2024 — Synoptek, a global leader in Managed IT Services and business transformation, is proud to be marked as “Optimized” in the TSIA benchmarking study consisting of193 companies. This accomplishment reflects Synoptek’s dedication to delivering best-in-class Managed Services, operational efficiency, and measurable customer value.
The TSIA Managed Services Benchmarking Study is a renowned framework that assesses organizations across various critical dimensions, including financial performance, service delivery, customer success, and strategic initiatives. By participating in this study Synoptek has demonstrated its ability to meet and exceed industry standards, positioning itself as a top performer in the Managed Services sector.
“Participating in the TSIA analysis along with 193 companies and being marked as Optimized highlights our commitment to operational excellence and creating value for our clients,” said Tim Britt, CEO of Synoptek. “This milestone underscores our ability to meet the evolving needs of businesses while consistently aligning with global best practices.”, he added.
The TSIA benchmarking study has reaffirmed Synoptek’s strategic direction, validating ongoing initiatives like verticalizing service offerings, enhancing customer journey mapping, and optimizing operational processes to ensure top-quality service for its diverse client base.
About TSIA
The Technology Services Industry Association (TSIA) is a prominent research and advisory firm that aims to help technology companies grow strategically through leveraged services. The firm’s profitable growth-based consulting is rooted in its data-driven insight and its community of over 35,000 technology service leaders.
About Synoptek
Synoptek is a business and technology consulting firm that delivers accelerated business results through advisory-led, transformative full-life-cycle systems integration and managed services.
Synoptek Contact
Alexandra Gorrell, Director of Marketing
agorrell@synoptek.com | 949.241.8607