Platform and Technology Capabilities
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Introduction to Synoptek Talk to Our Experts
Synoptek is an IT services provider that will transform your business for the better. We partner with your team to determine which IT services and solutions are best for your business, this includes IT consulting, managed IT services, strategic business processes, and custom software solutions.
Insights and leadership to move you forward
Business and operational efficiency to evolve your organization
Structure and organization to support your business into the future
The best approaches and methodologies to reduce product life cycle time
Innovative approaches to empower and motivate your workforce
Focused solutions to fill gaps and optimize security posture
Optimize infrastructure and applications on the cloud for IT growth opportunities
Proactive management for guaranteed IT stability
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Perfect score of 5 *Customer Satisfaction* Consistently averages 4.93 across all customers
“We are thrilled to see Synoptek recognized for their work modernizing the platform and experience on ShopGoodwill.com,” said Nicole Suydam, President and CEO of Goodwill of Orange County, owner and operator of ShopGoodwill.com. “They have been a tremendous partner in elevating the site and its true purpose: furthering the Goodwill mission to help people thrive through the power of work.”
“The decision to go multi-tenant and?actually sell?the product was a big one, and I can say that we couldn’t have done it without Synoptek. I am extremely grateful to the team for the way everything was done, especially their ability to see the things we possibly couldn’t see. There were about a dozen things?the team?talked me out of; they would’ve cost me money and wouldn’t have benefited the company, the team, or the products. I really appreciate that. It has been an interesting journey so far and I know there is much more.“
“Technology has really been a key value driver for our organization. The BI solution Synoptek implemented, in combination with the projects related to desktop/laptop refresh, stabilization of the network, and a right-sized support model has enabled our organization to achieve higher revenue levels. With the BI solution, we now get better insights into the utilization of our teams, quickly process key data elements, and therefore – drive better performance.”
A well-known mental health and welfare agency
“The single biggest value in being a partner with Synoptek is having a third party voice. We are very good at what we do and we believe we’re a leader in the industry but it’s important for us to recognize that we can’t do everything. We lean on partners like Synoptek to provide and fill voids, the voids we cannot handle. Synoptek has all the services wrapped in one and that to me is a reason why I would refer Synoptek that you can go to one stop shop.”
ACF Technologies, Inc.
“We wanted to replace our 20+ year old custom accounting system with more modern technology where our users can handle most of the requests themselves. From our experience Synoptek fully understood our documented business processes, got their hands wrapped around our business model, and were able to apply it to Microsoft Dynamics technology, to fulfill our requirements. They have great people, they really care, and they implement successful projects. It was all laid out in advance and it just went to script successfully.”
Alliance for Audited Media
“We work with health insurance plans and have member data that we need to protect. We cannot afford any kind of data breach or system downtime, for which we are completely reliable on Synoptek infrastructure. From my personal perspective in dealing with the team at Synoptek, they care about your business, they want to see us succeed, and make sure they are providing the right level of service. The ability for them to grow with you is what makes them, I think, a great choice.”
Beacon Healthcare Systems
“We’re a growing company and so one of the things that we run into sometimes with other vendors is that they can’t scale with us. I like Synoptek because they provide prompt support service for our users, while helping and planning our IT expenditures. They really guarantee their service, really guarantee that their customer is happy, and make sure that they’ve provided what they’ve promised they will provide.”
The Car Park
“Synoptek helped us manage all of the infrastructure hardware, software, and management of our corporate enterprise system. This was an incredibly wise move. What started out as a pure cost savings strategy has not only resulted in a continuous stream of savings, but also better infrastructure and access to technical resources 24x7x365.”
Student Transportation Inc.
This case study showcases the key findings presented by Forrester Consulting in a commissioned Total Economic Impact™ (TEI) study conducted on behalf of Synoptek to better understand the real, tangible value and ROI that our customers experience by partnering with Synoptek as the last technology partner they'll ever need.
A comprehensive framework to becoming truly secure
Savvy business leaders are realizing that adopting IT meaningfully within all aspects of the business can have several benefits, including greater agility, enhanced flexibility, and increased efficiencies. Although new technology adoption is critical to accelerating digital transformation efforts, organizations must implement technology with a clear and continuous focus on cybersecurity.
Synoptek is back with its updated version of SECURES, which will set the bar for organizations to achieve effective, efficient, and practical cybersecurity inside their environment. Developed based on several interviews conducted internally and externally and through constant listening and learning, Synoptek SECURES allows clients to build a strong foundation while slowly adding additional services and protections.
Many organizations stumble on the tech adoption journey and achieve sub-standard business outcomes because of the lack of a proper strategy in place. A few enterprises, however, seem to have cracked the code. These Pinnacle Enterprises have achieved superior business outcomes due to their advanced technology capabilities. Synoptek, along with Everest Group, a leading global research firm, carried out a study of 119 enterprises to understand the role technology plays in an organization’s growth.
With the promise of enhancing business results through their comprehensive suite of IT services, IT Outsourcing companies are mushrooming across the world at an accelerated pace. But only a handful of them is actually able to drive economic value through their offerings. Conducting a Total Economic Impact study is a great way to examine the potential ROI businesses may realize by partnering with a global IT outsourcing partner. Read this blog to learn what Forrester uncovered about Synoptek.
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