AI-enabled Technology & Managed Services: Your Strategic Differentiator in 2025
Watch this on-demand webinar to see how AI-enabled Managed Services boost efficiency, predict disruptions, and optimize performance for growth.
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Insights
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Video
The Synoptek Advantage: Increase Operational Efficiency, Reduce Cost & Achieve SLA Excellence
Stephen Currie, VP of Support Ops and COE, outlines how Synoptek's approach as a Managed Service Provider stands out from other providers, offering cost savings and enhancing operational efficiency.
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Through the Leader’s Lens: Digital Customer Experience
To survive in this volatile market scenario, companies need to put customer experience at the center of their business. Carlos Bettencourt-Pimenta, VP of Customer Experience, brings his clarity of vision and approach to enable companies to steer clear of AI-related challenges and add the right touch of personalization.
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An Interview with Miguel Sanchez: Leadership in Times of Change
Miguel Sanchez, SVP of Professional Services, brings his extensive experience and insights to the forefront, addressing the critical topic of "Leadership in Times of Change."
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An Interview with Ashley Jefferson, Chief People Officer at Synoptek
In this video, Ashley Jefferson, Chief People Officer, talks about Synoptek's diverse team which drives success through collaboration, are aligned with the Synoptek DNA and are committed to social responsibility and inclusion.
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The Evolution of Customer Success – by Bo Bray, Senior Business Development Manager
Join Bo Bray, a seasoned Senior Business Development Manager, as he talks about the evolving role of customer success in IT services and the strategies that lead to enduring client relationships.
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Synoptek Teams Text Application
Synoptek’s Microsoft Teams Text application offers an integrated Teams experience to improve and modernize communications with your clients and employees.
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DRA Installation and Configuration in Microsoft Dynamics 365 for Finance and Operations
Printing documents from hosted applications has its own challenges. Watch to learn about Document Routing Agent (DRA) and how it streamlines network printing scenarios for Azure-hosted Microsoft D365FO.
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Building Temporary COVID-19 Care Facilities for the U.S. Army Corps of Engineers
During COVID, additional care facilities had to be established to cater to the growing number of positive cases. Watch how Synoptek partnered with government contractors to help the U.S. Army Corps of Engineers manage the technology infrastructure of these new care facilities.
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Podcast: United Way’s Chief Transformation Officer Discusses How United Way Remains Relevant
United Way has been re-evaluating their business model for the past few years to keep up with changing times. Hear their Chief Transformation Officer discuss the technology transformation they've been undergoing to remain relevant.
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Thought Leadership: IT has taken up a permanent seat at the Big Kids’ table
As opposed to what it was previously, in today's day, IT is considered to be a crucial part of the organization. Watch to know the changes that the IT department has witnessed along the line.
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