Digital Transformation for Higher Education Institutions
Students demand always-on, always-connected, and personalized learning experiences, compelling colleges and universities to enrich learning experiences and improve digital fluency. However, many challenges come in the way of successful digital transformation. Acquiring and retaining new students in an era of increasing competition, streamlining staff recruitment, and enabling continuous skill development is becoming increasingly tough.
Higher ed institutions also do not have the skillsets needed for implementing, managing, and upgrading technology platforms which makes evolving teaching and learning mechanisms to support expected hybrid learning environments difficult.
Our Higher Education Services
Synoptek’s Higher Education Technology Consulting Services cover a range of areas, from student acquisition to digital marketing, learning management system modernization, staff onboarding, lesson planning, etc. Our rich experience and expertise in higher education, combined with our consulting and implementation proficiency, allow us to enhance learning outcomes, boost student and teacher engagement, and transform institutions into world-class learning centers – building tomorrow’s campus, today.
-
Customer Experience
Leverage our partnership with leading Digital Experience Platforms (DXP) and best-of-breed MARTECH platforms to improve your digital presence, personalize experiences, and improve conversion. Get continuous experience optimization support to improve student acquisition performance.
-
Data Science
Make the most of our data science, data integration, and data warehouse management capabilities to create churn models, identify students at risk, and improve retention.
-
Real-time Communication
Enable automated communications across multiple channels, keep employees fully engaged in a hybrid environment, and connect students with the people and resources needed to stay enrolled.
-
Application Implementation and Support
Design, build, and manage your Learning management systems (LMS), implement marketing, e-commerce, and customer service platforms, and deliver seamless online learning capabilities to your students.
-
Artificial Intelligence
Leverage our expertise in Artificial Intelligence and partnership with Microsoft to understand the possibilities for use across your technology stack, from marketing to lesson planning and student and employee support.
-
Managed Services
Enjoy a full range of services to support or scale your IT department, from IT help desk, application management, and maintenance to hardware provisioning and support, to improve IT operations and lower costs.
Delivering Excellence for Every Customer
Case Study
Managed IT Services Enable a Public Community College to Drive Greater Student Engagement
READ MORE
Case Study
Microsoft Teams Direct Routing Streamlines Collaboration for a Health Sciences University
READ MORE
Case Study
Salesforce-Juxto Integration Improves Real-time Communication for a Private University
READ MORE
We chose Synoptek Managed Services for systems monitoring, security, 24/7 support, infrastructure, and service desk management, as well as rebadging of IT staff. Synoptek manages all core IT functions which allows us to focus on innovation in a variety of areas. Their support in addressing cybersecurity initiatives further allows us to be better prepared to successfully respond to the constant threats all institutions face in today’s world.”
