Higher Education

Digital Transformation for Higher Educational Institutions

Colleges, universities and those in the higher education industry are undergoing an enormous transformation with the adoption of new communication, collaboration, and training tools. With Massive Open Online Courses (MOOC), Bring Your Own Device (BYOD), and VR Classrooms gaining momentum, leveraging information technology (IT) has become more a necessity than a distinguishing feature.

Students today demand always-on, always-connected, and personalized learning experiences, and institutions need strategies and platforms that enable them to create enriching learning experiences. Apart from addressing the technology requirements for new learning modes, improving digital fluency, and creating quantifiable learning experiences, organizations in the sector often struggle with tactical as well as strategic issues, such as data management, data security, and IT cost optimization. To create a data-enabled institutional culture and create effective digital integrations across its channels while addressing challenges, higher education institutions must leverage modern IT techniques.

How Synoptek Enhances Customer Experience for Higher Education

Synoptek has extensive experience in helping higher education institutions address these modern, strategic IT requirements. By engaging with our IT experts, you can get valuable insights on how to efficiently align your IT goals with your institution’s goals to provide a seamless learning experience.

Synoptek’s established practices in using managed IT infrastructure services to streamline the process between educational departments. Synoptek creates a predictable and sustainable technology environment for students and faculty alike, that proves to be efficient as well as cost-effective.

“Southern California University of Health Sciences (SCU) chose Synoptek Managed Services for our entire IT organization.  This included systems monitoring, security, 24/7 support, infrastructure and service desk management, as well as rebadging offers to all our on-site IT staff and other services.  They have successfully become an integrated part of SCU.  Synoptek manages all the core IT functions which allows us to focus on innovation in a variety of areas such as various technology uplifts, a new state of the art student information system,  a transition from VDI to Windows Virtual Desktop, and Power BI initiatives to get more insight from our data.  Synoptek is critical in addressing Cyber Security initiatives allowing us to be better prepared to successfully respond to the constant threats all institutions face in today’s world.”

– Chuck Sweet, President’s Chief of Staff and Vice President of Operations at SCUHS

 

Why Should Collegiate Institutions Choose Synoptek for IT Leadership and Managed Services?

Synoptek’s suite of business applications can help colleges and universities with any of their needs. Whether you need tactical assistance, such as IT support for database systems or strategic support, such as driving better engagement between your students and staff or help in transforming your institute to a world-class learning center, Synoptek will help you meet your goals by:

  • Leveraging rich experience in the higher education sector to understand your needs and respond with best-in-class recommendations to deploy.
  • Addressing emerging requirements in the education sector while simultaneously streamlining your current operation.
  • Empowering you with innovative cloud services, mixed reality, Artificial Intelligence (AI), Virtual Assistants, and other modern solutions.

With Synoptek as your technology partner, you can:

  • Push for innovative learning models backed by superior technology
  • Proactively shape the evolving roles of faculties with modern ed-tech strategies
  • Eliminate service outages, reduce costs, and create amazing teaching as well as learning experiences
  • Integrate all IT and non-IT elements of your ecosystem efficiently and with less maintenance
  • Create an IT infrastructure with robust admin and technical controls
  • Quickly and efficiently address tactical issues in areas such as admissions, enrollment, attendance, and assessment
  • Free up your IT staff from technical support and engage them in exercises that demand innovation

IT Support for Higher Education Helps

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