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Read this white paper to learn how your organization can achieve excellent ROI by undergoing digital transformation and how you can optimize your organization’s IT infrastructure today.
Synoptek migrated the client's legacy premise-based Cisco Call Manager to Microsoft Teams Phone System via Direct Routing, enabling seamless access to application and telephony capabilities in a single, cloud-based team collaboration software.
In this article, you will learn how Azure Virtual Desktop provides multiple options for securing the distributed workforce environment and preventing security breaches.
Learn how integrating Microsoft Teams with your Intelligent Cloud Contact Center will enable you to provide seamless, exceptional, more human customer service experiences.
As IT Leadership becomes a popular topic of discussion in board-level meetings, it is critical to understand its many facets. Read this blog to learn how it empowers businesses to stay relevant through emerging disturbances and stay a step ahead of the competition.
Read to know how Synoptek identifies and develops the best solutions for its clients, designed specifically to provide the highest uptime for real-time communications.
As healthcare organizations look to improve care outcomes, embracing new and emerging technologies help transform patient satisfaction while enabling quick response to a changing regulatory environment. Read this blog to learn what happens when you put cutting-edge technologies into the hands of talented professionals.
CCaaS solutions offer several ways to help ensure your agents stay actively engaged, no matter where they are located. Here are 10 tips to help you improve engagement with new work-at-home agents.
Business Central ERP is quickly becoming the go-to enterprise system for organizations. Stream this webinar and learn the key features that make Dynamics 365 Business Central stand apart from the competition and how it can drive value for your organization.
Synoptek’s Microsoft Teams Text application offers an integrated Teams experience to improve and modernize communications with your clients and employees. Read this datasheet for more information.