What information do we collect?
Synoptek provides various solutions to its Individual Customers who purchase its products. Synoptek collects Personal Data from Individual Customers when they purchase its services, register with our website, log-in to their account, complete surveys, request information or otherwise communicate with us. For example, Synoptek individual customers may choose to seek live support or post to a message board.
The Personal Data that we collect may vary based on the Individual Customer’s interaction with our website and request for our services. As a general matter, Synoptek collects the following types of Personal Data from its Individual Customers: contact information, including, a contact person’s name, work email address, work mailing address, work telephone number, title, and company name, as well as payment information (which might include credit card and/or bank account information). Individual customers have the option to log into their accounts online and to request service online, including through a live support option; we will collect information that they choose to provide to us through these portals.
We and our third party service providers, including Google Analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Synoptek website. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Synoptek website, the search terms you entered into a search engine that led you to the website, areas within the website that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality.
When Individual Customers use our services online, we will collect their IP address and browser type. You may, however, visit our site anonymously.
What do we use your information for?
We may associate IP address and browser type with a specific customer. We also may collect Personal Data from persons who contact us through our website to request additional information; in such a situation, we would collect contact information (as discussed above) and any other information that the person chooses to submit through our website.
The information that we collect from Individual Customers is used for selling the products and services they buy from us, managing transactions, reporting, invoicing, renewals, other operations related to providing services and products to the Individual Customer.
We work with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Synoptek website, including pages viewed and the actions taken when visiting the website; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the website and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Synoptek website as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements.
Any of the information we collect from the website may be used in one of the following ways:
How is my personal data protected?
We have implemented appropriate security measures to help protect your Personal Data from accidental loss and from unauthorized access, use, or disclosure. We store the information about you in a data center with restricted access and appropriate monitoring. While we take commercially reasonable measures to secure your data, we cannot guarantee that our security measures will stop all unauthorized access.
Where is my personal information stored?
Synoptek is based within the US, and may store Personal Data in systems located outside of your home country. Synoptek has data protection agreements in place with any subcontractor that it uses to process your Personal Data.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How may I correct, amend or delete my Personal data, or update my preferences?
If you need to change any of your information or have it deleted, please contact us at email@example.com. If you do not want to receive information about our products or services, please update your account preferences and/or utilize the “unsubscribe” mechanism within the communications that you receive from us.
To opt out of interest-based advertising, click here. If you choose to opt out, please note you will continue to receive generic ads.
California Consumer Privacy Act
We are in compliance with the requirements of the CCPA (California Consumer Privacy Act). The CCPA is the most comprehensive privacy legislation in the United States and creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses. The CCPA requires companies to protect personal information and provide rights to Californians. Consumers have the right to request certain information from us, including, for example, the sources from which we may have collected the consumer’s personal information, the specific pieces of personal information we may have collected about the consumer, and the third parties which we may have shared that information.
Consumers may submit requests to us at 1 (888) 796-6783 or email us at firstname.lastname@example.org.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 01/05/2020.