The power generation cooperative’s disconnected IT ecosystem hindered its ability to deliver seamless services, delayed issue resolution, and created operational bottlenecks that impacted overall IT performance.
Learn how Synoptek’s ServiceNow Managed Services led to:
- Better issue detection and resolution through integrated monitoring and remediation.
- Improved visibility across infrastructure, applications, and services, allowing for seamless coordination between different departments.
- Measurable improvements in change management, incident management, and service requests.