Unlock greater value from your Microsoft Dynamics 365 ERP and CRM environment through Synoptek’s 2-hour complimentary Managed Services Assessment.
This focused engagement is designed to help organizations evaluate their current Dynamics 365 ERP and CRM landscape and identify opportunities for continuous improvement, performance optimization, and AI-enabled operational efficiency.
As your Managed Experience Provider (MxP), wework with you to assess how your Dynamics 365 ecosystem can become more resilient, intelligent, and aligned with evolving business goals — without overengineering or unnecessary complexity.
What We Do During the Assessment
During a structured 2-hour discovery workshop and follow-up analysis, Synoptek experts will:
- Review your current Dynamics 365 ERP/CRM environment at a high level, including architecture, integrations, and support model.
- Discuss recurring system challenges, performance concerns, and support pain points.
- Identify opportunities for AI-enabled enhancements such as predictive insights, Copilot-driven productivity, and proactive monitoring.
- Evaluate your managed services readiness and determine appropriate support maturity and flexibility.
- Outline practical continuous improvement opportunities across ERP, CRM, and connected platforms.
Key Deliverables
- MxP Readiness Summary: High-level assessment of current-state support maturity and improvement areas.
- AI & Optimization Insights: Identified opportunities for automation, predictive monitoring, and operational efficiency.
- Recommended Support Approach: Guidance on the right-fit managed services framework aligned to business priorities.
Customer Potential Outcomes
- Improved ERP/CRM performance visibility and operational clarity.
- Reduced reactive support through proactive monitoring insights.
- Better alignment between ERP/CRM operations and evolving business needs.
- A structured path toward continuous improvement and intelligent support.