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IT cost optimization (ITCO) is a method of determining the overall value of IT systems and software products to achieve business goals and objectives. Most modern firms have a false goal of lowering information technology costs. Many companies find themselves in this scenario as a result of over-purchasing and under-utilizing older tech solutions that no longer meet their current technology needs. Organizations that are serious about expansion should reinvest in a more flexible, cloud-based operating model and adopt a strategic cost-transformation plan. As companies are being urged to improve their digital capabilities by investing in transformative technologies that speed up digital innovation and disruption, immediate one-time steps to lower tech expense levels can’t work in this situation. That’s why, businesses must embrace more creative cost-cutting efforts that enable them to realign budgets and generate long-term savings.

Best Practices for IT Cost Optimization

Many businesses regard cost optimization as a one-time task that yields measurable financial rewards. Approaching organizational cost savings in this way is doomed to fail in the ever-changing technology world. A new, more strategic approach, called Cost Transformation, promises to produce better results that result in real cost reductions while also preparing a company to succeed in the future.

Cost Transformation Provides a More Productive ‘Cost Optimization’ Path

Rather than merely looking for ways to cut technology expenses, a strategic cost transformation approach starts by reviewing an organization's business objectives. A strategic cost transformation program is guided by three primary ideas:
  1. Reducing costs across any declining business areas to stabilize the company
  1. Getting the most out of every dollar spent by creating an elastic subscription model and continuously adjusting costs to react to seasonal demands
  1. Creating a growth-oriented investment engine to help the company benefit from new technology and business opportunities

IT Cost Optimization Challenges

Despite careful planning, cost-optimization attempts continue to result in IT overspend. This can occur due to a variety of reasons, including the following:
  • Focusing on short-term goals rather than establishing long-term and sustainable cost-cutting methods
  • Focusing solely on headcount reduction without a clear grasp of how it will influence all aspects of the organization
  • A lack of awareness amongst stakeholders about the role of IT infrastructure in business processes
  • Lack of senior and middle management buy-in
  • Sweeping, abrupt cuts with improbable saving targets
  • Inefficient performance tracking tools

Synoptek’s IT Cost Optimization Services

Synoptek's IT Cost Optimization Services include overall IT cost-transformation services that provide a complete review of all technology services and the costs associated with operating those services. By scrutinizing the business needs, the use of technology, and the costs of supporting those technologies, Synoptek can save companies between 15% and 25% of annual IT costs.

As the quantity and complexity of cyber-attacks grow daily, cybersecurity is becoming increasingly vital. Most businesses cannot afford a specialized Cybersecurity Team, provide training, or manage the necessary technologies to provide compliance and protection. The more sophisticated the threats are, the more complicated the response and expertise of the responders should be. This is where CISO as a Service comes to the rescue. CISO Consulting Services provide firms with a Chief Information Security Officer (CISO) who has the experience and capabilities needed to assist, develop, create, and implement a unique security strategy. The CISO has a strong background in IT leadership and is well-versed in risk management. The CISO works with each client to:

  • Conduct initial planning that includes establishing timeframes, documenting scope, and confirming business and IT objectives
  • Perform a preliminary IT security audit
  • Identify important assets and determining the level of acceptable risk
  • Incorporate IT security standards into your business plan
  • Organize regular, in-depth information-gathering sessions
  • Define and designing critical elements of an IT security policy
  • Define responsibilities and roles for the team
  • Create Network and Security Topological Architecture diagrams
  • Define policies and procedures for remote access
  • Manage compliance
  • Manage risks
  • Measure security provided by a third party
  • Define and evaluate processes of security operations
  • Train security personnel
  • Create Security Response Plan and ensure:
    • Security of applications
    • Security of systems
    • Security of networks
The service strives to improve the maturity of your risk management program as much as possible, keeping in mind industry standards, best practices, regulatory needs, and the expressed cultural and policy requirements of your environment.

How can CISO as a Service Help Your Organization?

CISO as a Service works with your company on a regular basis to assist:
  • Creation and implementation of policies and processes in the areas of security, compliance, and governance
  • Development and maintenance of an enterprise-wide vision, strategy, and best practices guaranteeing that their information assets and technologies are well protected
The CISO will:
  • Lead your IT team in identifying, designing, implementing, and maintaining processes throughout the company to conduct real-time threat analysis and execute remediation actions to mitigate the likelihood and impact of IT risks
  • Conduct a gap analysis against existing frameworks (ITIL / COBIT / NIST / ISO 27001) as well to provide the groundwork for improved governance, risk management, and compliance supervision

The Challenges to Using CISO as a Service?

The biggest challenge to using CISO as a Service is finding the right Managed Services Provider (MSP) that has the experience in providing this service to organizations of all sizes successfully. The service must be designed in a manner that it acts as an extension of the organization's strategic leadership. Not many MSPs come with the relevant experience or ability to provide this service at scale.

CISO as a Service from Synoptek

As an MSP, Synoptek delivers CISO services to help enterprises establish and maintain the best practices to ensure that their information assets and technologies are thoroughly protected. Our team of qualified vCISO consultants helps customers control risks to their infrastructure and assets. Synoptek experts bring years of experience in the relevant domain and help clients across the globe strengthen their security strategies and reinforce their security footing every day. With Synoptek's vCISOs, you will never feel the need for in-house security advisories. You will receive timely and detailed guidance to reduce exposure to the ever-growing threat landscape while also actively managing the potential impact of an incident in your enterprise ecosystem.

CRM refers to a group of software solutions that connects various customer management systems, such as sales, service, and marketing, and allows them to communicate with each other. It helps them establish relationships, increase efficiency, and improve customer engagement by streamlining business processes and connecting customer data. Dynamics CRM is one of the most sought-after CRM solutions in the market today. With Dynamics 365, you can leverage a CRM software that is fully adaptable and flexible to meet your specific business needs. You can choose a standalone application to fulfil a particular business line's demand or use a combination of CRM tools to create a powerful integrated solution.

What are the Top Benefits of Dynamics CRM?

There are many CRM packages in the market, but how do you know if Dynamics 365 is the best choice for your business? To help you decide, here is a list of Dynamics CRM's key benefits:
  • Prioritizing and nurturing the right leads
  • Predicting future sales and budgets
  • Streamlining the sales process
  • Centralizing customer data
  • Getting insights into your customers' journey
  • Offering customers an easy-to-use, self-service portal
  • Providing customizable dashboards
  • Integrating easily with other software solutions
  • Connecting with buyers on their preferred channels

Why Should you Consider Synoptek for Your Dynamics CRM Needs?

As a Microsoft Gold Partner, Synoptek employs best practices to understand your specific business requirements and then design the Dynamics CRM solution to perfectly meet all your needs. We assist you in utilizing the full potential of your Dynamics CRM software to provide you with a 360-degree perspective of your customers, which can help you improve your lead conversion rates, generate revenues from existing customers, and support excellent customer service initiatives. We provide the following Dynamics 365 CRM services to help you grow your business: To learn more about Synoptek's Dynamics CRM services offering, please click here.

A business application is a software program or a collection of applications that perform varied business functions. Some of these applications are used to improve and track productivity across the company, while some of them are used to record and process large-size enterprise data. The development of these software applications is referred to as business application development. Like any software development process, business application development also goes through the 4-staged lifecycle: planning, development, testing, and deployment. By following these best practices for business application development, a software development team can ensure a speedy time-to-market and quality delivery.

  • Automate as much as possible.
  • Ensure top-notch security throughout the process.
  • Ensure collaboration across the engineering as well as the business teams.
  • Provide the best tools and set the best processes for the team.
  • Set the right expectations in terms of quality and timeline.
  • Keep all versions organized.
  • Always test the scalability of the final product.
  • Partner with an experienced firm with relevant software development experience.

How Synoptek Can Support Your Business Application Development Strategy

Synoptek has a highly experienced Product Development team. We can turn your ideas into a robust, efficient product. Whether you need bespoke software, development support service, or end-to-end business application development, Synoptek’s innovative software development services can deliver to your vision. Our team has a deep understanding of the adoption of Business Application platforms across industries such as financial services, manufacturing, healthcare, telecommunications, pharmaceuticals, and technology, as well as public sector institutions such as governments and universities. Our technical professionals also come with a deep understanding of specialized applications such as ERP, CRM, and e-commerce platforms. With our thorough expertise in product development and our cross-industry experience with Business Applications, we can guarantee the delivery of the highest quality software at all times, under the toughest of circumstances. By partnering with our team, you can not only accelerate time-to-market by reducing time spent across all stages of the application development lifecycle through automation but also experience seamless product delivery. As our experienced DevOps team is closely involved with the Business Applications development projects, you will be able to see continuous improvements in your products through smooth, well-executed, timely sprints. With the Business Applications developed by our team, you will achieve:
  • Higher and faster value for your business
  • Technological excellence
  • Value for money
 

Application Management Services is outsourcing the ongoing support for your apps to a technology partner specializing in application support and maintenance. Application Management Services will enable you to improve internal efficiency, increase user satisfaction, and free your internal IT team to focus on moving your business forward, instead of spending time dealing with the challenges of outdated technology.

Why do You Need Application Management Services?

Is application management suitable for you and your company? Here are a few compelling reasons to help answer this question:
  1. You want to save money, time, or both: Application management is about saving two things, money, and time. By entrusting your applications and IT infrastructure to an application management team, you free up people to address other issues. With efficient professionals on the job, you get more for your dollar.
  2. You need specialists: Maintaining complex IT infrastructure necessitates the hiring of many specialists who have deep knowledge and experience of managing diverse applications across different languages, operating systems, devices, and technologies.
  3. You are experiencing a lot of change: In the IT world, change is the only constant. Since new applications, new features, and new technologies must constantly be adopted, with an Application Management Services team in tow, all aspects will be automatically handled by competent resources.
  4. You have got to measure performance: A qualified Application Management Services team can track the performance, functionality, storage, and other aspects of your web and mobile apps. These metrics can be used to ensure that your applications are working as expected, identify areas for improvement, and determine whether your performance goals are met.

What are the Benefits of Application Management Services?

  • Innovation: Application  Management Service guarantees that applications are well-managed, allowing application development teams to devote more time to new ideas, make crucial business choices, and provide support in a more timely and effective manner.
  • Increased performance: Application Management Services improve performance by synchronizing design, development, and testing efforts and reduces maintenance.
  • Business continuity: Application Management Services lower the risk of IT and other downtime for both your company and your customers. When creating and implementing systems, the team also applies best practices, which helps boost efficiency. This helps your firm stay focused on what it does best.
  • Total cost of ownership: Application Management Services improve flexibility by reducing the time taken to develop and deploy apps. As fewer IT staff is required to handle problems, teams can improve efficiency, while lowering operating costs. It is also possible to eliminate poor performance and reduce overall service costs by constantly fine-tuning.

Why should You Consider Synoptek's Application Management Services?

Synoptek's Managed Application Services include management, monitoring, and proactive maintenance to ensure that your ERP, CRM, and e-commerce systems can deliver faster business results. We adopt a revolutionary approach to Managed Application Services, ensuring that you stay relevant and updated in today's competitive business environment by constantly striving for ongoing improvement, innovation, and optimization. Our key Managed Application Support and Maintenance Services include:
  • Ongoing Monitoring and Maintenance
  • User Management and Access Control
  • Disaster Recovery and Business Continuity
  • Vendor Management
  • 24×7 Helpdesk Support

Predictive analysis is a branch of advanced analytics that is used to forecast unknown future events. It is used to analyze current data and make predictions using a variety of approaches, including data mining, statistics, modeling, machine learning, and artificial intelligence. Predictive analytics models record relationships between various elements to quantify risks or opportunities for a specific set of conditions.

Reasons to Consider Predictive Analytics

Standard business information and reporting provide insights that are not immediately actionable; businesses must turn them into action with their analysis and judgment. On the other hand, predictive analytics is developed exclusively to provide decisive action imperatives. It helps organizations make well-informed business decisions without involving human judgment. Organizations can use predictive analytics to:
  • Develop a competitive edge by leveraging meaningful business insights
  • Understand customer journey and behavior and leverage this understanding to increase sales and provide excellent customer experience
    • Recommend new products to customers based on their purchasing behavior or search patterns
    • Analyze customers’ purchase capacity, needs, and other behavior, and evaluate opportunities for up-sell and cross-sell
    • Deliver quick gratification to customers through personalized suggestions and recommendations
  • Prevent fraud by anticipating possibilities of a security breach
  • Read industry versus organization trends and make necessary adjustments to remain profitable
  • Determine the likelihood of customer churn

The Added Benefits of Predictive Analytics

Apart from helping businesses predict outcomes, and therefore, making informed business decisions, predictive analytics also helps organizations improve their business operations and refine their marketing campaigns.
  • Many companies use predictive models to forecast inventory and manage resources. For example, airlines use it to determine ticket prices, restaurants use it to predict daily footfalls and increase profit margins.
  • Several businesses use predictive analytics to fine-tune their marketing campaigns. They recognize the most successful combination of product bundles, content, medium, and timing to target a specific consumer. These techniques help them attract, retain, and engage their most valuable customers.
Predictive analytics not only analyzes but also learns from client actions and habits. The data gathered from these predictive models, can also be refined to provide crucial parameters such as the day of the week on which consumers redeem a specific offer. Companies can offer highly relevant recommendations tailored to their customers' needs thanks to the rich data predictive analytics offers.

How Synoptek Can Support Your Predictive Analytics

Synoptek has a highly skilled team with a broad spectrum of functional and technical knowledge related to predictive analytics. Predictive analytics is an offering under our Artificial Intelligence service. As businesses seek to nurture more relevant and meaningful connections with consumers, our predictive analytics service, tailored to their individual needs, allows them to create and sustain long-lasting customer relationships. Other related service offerings provided by Synoptek are: To know more about Predictive Analytics, click here.

What is Big Data Analytics?

Big data is the vast and complicated data that typical data processing systems can't collect, manage, or handle. Big data could be structured, unstructured, or semi-structured. The practice of evaluating, cleansing, transforming, and modeling this data to uncover usable information and meaningful conclusions is known as big data analytics.

Why Big Data Analytics Consulting?

Big data analytics helps businesses make the most of their enterprise data by
  1. Finding new business opportunities
  2. Accelerating the decision-making process
  3. Alerting the enterprise by identifying underlying danger and problems
Big data analysts scrutinize massive enterprise data sets to uncover hidden patterns and correlations in order to help businesses with meaningful insights. As creating one's own Big Data and Data Engineering department could be expensive, organizations collaborate with a big data analytics consulting firm to harness the real potential of big data without enormous initial investment.

The Benefits of Big Data Analytics Consulting

Big data consulting services help organizations leverage advanced data analytics to process datasets, derive business insights from them, and also suggest the most effective strategy to leverage this data. By partnering with big data consulting firms, organizations can:
  1. Get customized recommendations based on the organization's current enterprise setup and expected outcomes
  2. Roll out the big data initiatives faster
  3. Focus on their core job instead of worrying about the big data solution implementation
  4. Adhere to compliance and regulatory guidelines without worrying about jeopardizing the big data projects
  5. Apply industry best practices to get faster and better results

Why Synoptek's Big Data Analytics Consulting

Synoptek can help you determine the big data technologies that are suited for your business, how to integrate them, and how to manage them as part of your Business Intelligence (BI) and advanced analytics setup. We can aggregate and integrate your data to have all the tools you need to gain relevant insights and make the best decisions possible. Synoptek endeavors to provide a big data service that is fast, unique, and efficient, and our current offering includes the following services:
  • Big Data Collection
  • Big Data Processing
  • Big Data Analysis
  • Big Data Innovation
  • Big Data Planning
To learn about Synoptek's Big Data Consulting services offering, please click here.

Application support and maintenance deals with the modification, enhancement, monitoring, and maintenance of mobile or web applications to improve their performance, availability, security, reliability, and scalability. Contrary to the prevalent misconception that Application Support and Maintenance is solely concerned with problem fixing, it entails several other aspects as well:

  • Takes care of your website's visual branding
  • Handles all your mobile app's Web/Android/iOS upgrades
  • Keeps applications available, dependable, and relevant to changing business requirements
  • Focuses on application stabilization, service optimization, and application improvement
  • Involves functionality growth and modification, troubleshooting, and the creation of supplemental solutions
Modifying a software system or program, improving software performance, monitoring longevity, and optimizing uptime are all examples of Application Support and Maintenance.

What are the Benefits of Application Support and Maintenance?

Now that you are aware of the importance of Application Support and Maintenance, you should also know about its advantages. Here are a few examples:
  • Scalability and Security: Maintaining your application regularly ensures safety from all external threats while making them more scalable. It enables higher workload accommodation and helps in maintaining consistent and acceptable performance levels.
  • Cost-cutting: Buying new software or developing it from scratch whenever it crashes or develops bugs is not a cost-effective strategy. Supporting and maintaining apps is a far better way to enhance their lifetime and reduce future costs.
  • Customer Satisfaction: Maintaining applications and websites improves their quality, web presence, and response time. It evolves the company over time and fulfils customer requirements better, resulting in improved satisfaction levels.
  • Peace of Mind: Knowing that your apps are constantly supported and monitored for issues and improvements delivers immense peace of mind, allowing you to focus on other, more strategic aspects of your business.

What are the Challenges of Application Support and Maintenance?

Here are few challenges organizations face when it comes to efficient Application Support and Maintenance:
  • Developing a long-term, cost-cutting approach to reduce ownership and support expenses
  • Constantly customizing applications to satisfy the needs of changing business environments
  • Dealing with insufficient documentation of existing applications
  • Navigating through a massive IT portfolio of inflexible and unnecessary systems
  • Constantly striving to accomplish the highest quality standards while supporting and maintaining applications

Why Opt for Synoptek’s Application Support and Maintenance Services?

No legacy can last forever; it is essential to know when to upgrade. That is why Application Support and Maintenance is necessary, and you need a professional to do that. Synoptek provides various Application Support and Maintenance Services to help you maintain the quality, availability, security, and speed of your applications throughout their lifecycle, from conception to planning, design, development, maintenance, support, and retirement. Our Application Support and Maintenance services are tailored to get the most out of your software.
  • Support and Enhancements: Leverage Synoptek’s expert team for ongoing application enhancement, performance monitoring and tuning, preventive, and proactive software maintenance, and SLA-driven software support.
  • Real-time Support (Helpdesk Assistance): Leverage our 24x7 technical support with a helpdesk ticketing system. Our seasoned team members deliver prompt assistance with streamlined support processes.
  • Application Upgrade and Monitoring: With our upgrade and monitoring services, we ensure that all your platform upgrades are done on-time, and there is zero or minimal downtime in your environment.
  • Customer Success Services: Engage our expert team members with deep knowledge of the product and domain to onboard clients and manage product customization, product configuration, data processing, and report creation.
To learn more about Synoptek's Application Support and Maintenance services offering, please click here.

Modernizing legacy applications to embark on a digital transformation path is no longer a question of 'if', it is now a question of when. Given how swiftly businesses are migrating to the cloud, being on an obsolete application can slow down your cloud journey and, subsequently, put your IT maturity journey on hold. Application modernization options include one or many of the following changes to the legacy application:

  • Re-platforming
  • Rehosting
  • Recoding
  • Re-architecting
  • Replacing
  • Retiring
Application modernization enhances the security, reliability, and efficiency of an enterprise ecosystem. It helps in:
  • Operating systems at an optimal level without causing any performance or security disruptions
  • Enhancing the scalability of the enterprise ecosystem
  • Reducing the maintenance and support cost of the applications in the cloud
  • Leveraging the latest security features
  • Empowering the workforce with the latest technology so that they can focus on mission-critical tasks rather than spending time resolving the endless list of application-related issues
The best practices for a successful application modernization journey are as follows:
  • Define the modernization strategy with a futuristic approach
  • Define business objectives, requirements, priorities, and outcomes at the onset
  • Decouple components and approach the project by function
  • Have a data migration checklist in place
  • Never lose focus from performance and user experience
  • Allow time to train users on the new application

How Can Synoptek Support an Organization’s Application Modernization Strategy?

Synoptek's App Modernization strategy is straightforward. We:
  1. Evaluate the legacy application
  2. Identify risks and vulnerabilities
  3. Provide clear guidelines on how to go about application modernization
We also:
  1. Redesign applications
  2. Rewrite them using the newest technologies and design patterns
  3. Combine numerous apps into one for better performance and scalability
Along with this, we:
  1. Assess the application's cloud readiness
  2. Migrate on-premises software licenses to the cloud, and rehost the application from on-premises to AWS, Azure, or any third-party cloud
  3. Offer Microservices and Containerization-based services for applications that require frequent updates

What is Cybersecurity?

Cybersecurity is a collection of methodologies, technologies, and processes used to safeguard an organization's computer systems, networks, and data from cyber-attacks or unauthorized access. The primary motive of cybersecurity is to shield all corporate assets from external and internal threats, as well as from natural disasters.

How Does Cybersecurity Work?

Cybersecurity systems that operate correctly detect, examine, and fix potential system weaknesses and vulnerabilities before hackers or malicious software exploit them.  An organization, its employees, and the processes and technologies must come together to create a solid cybersecurity layer that protects it from potential attacks.

Why Does Your Organization Needs Cybersecurity

Attackers are constantly threatening the digital assets of your company. Therefore, there is a continuous need to protect them. Here are the top reasons why IT security is vital to your business:
  1. Cyber-attacks aren't going away any time soon: Thanks to technological advancements, the globe is becoming more connected. Cybercriminals are also developing more advanced attack strategies. It’s vital to keep up with what's going on in the cybersecurity domain to protect your data environment. Since most modern businesses depend highly on technology, they need to incorporate cybersecurity into their corporate DNA.
  1. It assists you in cost-cutting: Putting a cybersecurity policy in place might seem like a costly endeavor. However, because cyber intrusions have far-reaching cost repercussions in terms of poor business reputation, legal fees, and lost customer trust, in actuality, you save money in the long run with a robust security policy in place.
  1. Cybersecurity provides investors and clients with an assurance of safety: Typically, venture capitalists prefer to invest in cyber-secure organizations. Since your organization must guarantee data integrity, availability, and confidentiality to attract customers and investors, investing in cybersecurity is a great way to provide them with an assurance of safety.
  1. Compliance with regulations: Businesses must meet several regulatory standards relating to information security to become compliant with industry and government regulations. These include HIPAA, SOX, PCI DSS, and GDPR. Failure to follow the rules might result in significant fines and penalties.

The Challenges of Cybersecurity

While the world has come to a halt due to the pandemic, cybercrime has only found new ways to deepen its grip. Listed below are the most significant types of cybersecurity attacks in the current times:
  1. Ransomware attacks: Ransomware attacks involve gaining access to a user's data and prohibiting them from using it until a ransom is paid. Ransomware attacks are dangerous for individual users, but they're much more dangerous for organizations because they prohibit organizations from accessing vital data they need to run their day-to-day operations and are a grave security concern for customer data as well.
  1. Phishing attacks: Phishing is a social engineering attack frequently used to gain sensitive data from users, such as login credentials. Hackers take advantage of it for their gains, such as internet shopping and money laundering.
  1. Attacks on Blockchain and Cryptocurrency: Attacks on blockchain and cryptocurrency pose considerable challenges in cybersecurity for businesses as they can compromise customer data and business operations. Organizations must be aware of the security risks associated with these technologies and ensure that no security gaps exist for intruders to exploit.
  1. Distributed Denial-of-Service (DDoS) attacks: A Distributed Denial of Service (DDoS) assault includes flooding the server with large amounts of traffic to knock down a business website. In recent years, such attacks have become frequent.
  1. Remote and Cloud attacks: A new wave of digitization opened remote working and work-from-home alternatives during the pandemic. Companies rushed to install cloud-based technologies. However, some of the digital advancements were so quick that the security aspect was not given enough consideration, making cybersecurity breaches easy.
  1. IoT vulnerability: A wide range of businesses has adopted IoT app development to analyze customer and client behavior and develop efficient marketing procedures. As IoT grows in popularity without equivalent technological advancements to protect against cybercrime, the cyber-attack situation is only getting worse.

Considering Synoptek for Your Cybersecurity Needs

Synoptek's Cybersecurity Services will increase your IT team's ability to safeguard applications, computing, and network infrastructure with modern security solutions that are fully managed, simple to adopt, and do not require substantial upfront investments. Synoptek's Managed Cybersecurity Services are updated regularly, allowing them to cope with new threats in a competent and timely manner. Synoptek understands the complexities of finding, retaining, and training experienced IT security staff, which makes IT security protection unattainable, and even unaffordable for many firms. Therefore, we offer a practical and cost-effective solution for ensuring security across your networks, devices, websites, and more. Our cybersecurity experts have the capacity to reverse-engineer malware and other suspect applications to extract vital information that can be utilized to create new security content that will safeguard the entire client base from future breaches. When it comes to cybersecurity, Synoptek has the following offerings: To know more about Synoptek’s Cybersecurity framework, please click here.

The ability of computing infrastructure to scale and respond to increasing demand is referred to as hyperscale cloud computing. It enables businesses to expand a portion of their computing infrastructure and gain access to the necessary computer, storage, memory, and networking resources. For example, for an e-commerce supplier, hyperscale cloud computing would entail gaining access to a significant number of network resources throughout the holiday season, ensuring that the website runs smoothly and meets client expectations.

Hyperscale Cloud Computing at Synoptek

When it comes to making cloud-based IT infrastructure, migration is only half the battle. The infrastructure must adapt as a firm develops and develops, and that is why the ability to hyperscale becomes crucial. Synoptek's hyperscale services help enterprises with IT infrastructure design and management facilitate suitable and continuous scaling as demands arise. Through our hyperscale (managed cloud services), we also provide a layer of risk management, data protection, security services, and long-term strategic planning to Amazon Web Services (AWS) and Microsoft Azure. If a business has current cloud resources that simply aren't working as expected, it can leverage Synoptek's hyperscale cloud services.

The act of analyzing and adjusting the allocation of cloud resources that power applications, infrastructures, and workloads to improve performance and decrease waste due to over-provisioning is known as cloud infrastructure optimization. Cloud infrastructure optimization helps an organization take a better grasp of how their cloud instances are performing, allowing them to take proactive actions to make smarter cloud decisions.

Why is Cloud Infrastructure Optimization Important?

Cloud optimization helps evaluate an organization’s workload patterns, including use, history, and operational costs. It then assists in combining this information with the knowledge of available cloud services and configurations to provide recommendations that help improve workload-to-service matching. Investing in managed cloud services is the best way to optimize an organization’s cloud infrastructure. Not only can partnering with the right managed service provider (MSP) help the enterprise keep their infrastructure secure, but it will also help them optimize spend and time and allow them to focus more on operational outcomes.

How to Implement Cloud Infrastructure Optimizations?

Businesses must take the following steps to understand, measure, and optimize their cloud setup:
  1. Identify the workload for the cloud: Understand that not all applications are appropriate for the cloud. It's a good idea to assess which applications would gain the most from cloud migration.
  1. Estimate your resources appropriately:  Make a point of selecting only the requisite resources and storage before investing so you don't end up paying for space you don't need.
  1. Monitor your usage: Regularly monitoring cloud usage can go a long way in ensuring zero cloud wastage. You can also define resource quota policies that prevent unpredicted spikes in usage or limit people who can use and manage cloud resources.
  1. Regular optimization: Another essential strategy to keep your cloud infrastructure optimized is to adjust workloads periodically and take immediate corrective measures.
  1. Choose the right managed cloud partner: Selecting a cloud partner with the required expertise, processes, systems, and a track record can help you plan and manage your cloud requirements more effectively.

Synoptek’s Cloud Infrastructure Optimization Services 

Synoptek's cloud consulting services equip enterprises at any stage of their cloud journey with a skilled team of professionals. We can assist you with all aspects of your cloud project, including planning, computing, migration, implementation, and management. Our cloud infrastructure optimization services help you identify what components of your cloud are not functioning at their optimum capability. We have highly skilled cloud resources ready to engineer the appropriate fixes to ensure that your cloud infrastructure is paying the greatest dividends it possibly can. Our extensive experience with cloud optimization enables us to make macro and micro level recommendations that will empower you with a better, stronger, faster, comprehensively managed cloud setup with less downtime and greater returns.

What is Cloud Migration?

Cloud migration is the process of moving data, apps, or other corporate assets to a cloud computing environment. A business can move to the cloud in several ways: it can transfer data and applications from a local, on-premises data center to a public, private, or hybrid cloud; it can also transfer data and apps from one cloud platform to another. In addition, it can also move data or applications to the cloud and back to a local data center.

What are Cloud Migration Services?

Cloud migration services assist an organization in migrating to the cloud. Cloud providers (such as Azure, AWS, and Google) provide tools and services that assist in workload and application migration. Many organizations that lack technical abilities, on the other hand, prefer to take the help of a qualified cloud Managed Services Partner (MSP) for this activity. By providing a bespoke, comprehensive solution, these MSPs remove the uncertainty and discomfort of migrating an organization's assets to the cloud. The MSP manages the migration's timeline, budget, and services while minimizing downtime and business inconvenience.

Benefits of Cloud Migration Services

The correct cloud strategy, roadmap, workflow model, and ecosystem accelerate digital transformation. A comprehensive cloud migration service, apart from helping the organization create a robust cloud strategy, assists in managing the following aspects of the migration process:
  • Adherence to cloud best practices: Experienced cloud service providers will not only help you with data transfers but also provide timely guidance to adhere to industry best practices around governance frameworks, network optimization, automation, and monitoring benchmarks.
  • Maintaining security and compliance: With a trusted cloud migration service, organizations can easily prevent data loss and comply with regulatory regulations such as PSI, HIPAA, GDPR, and others. 
  • Handling change management: Experienced cloud MSPs also offer personalized cloud training and adoption strategies, including runbooks, templates, and FAQs that help manage the changes that come with cloud adoption. 
  • Migrating large databases: It's challenging to move a database, especially if there's a lot of data to move when it involves enormous databases that take too long to transfer via the internet. Cloud service providers can assist with physical data transfer options, such as loading data onto hardware equipment, and then sending the hardware to the cloud provider.
  • Accelerating time-to-business: With battle-tested frameworks, processes, and boilerplates, cloud MSPs speed up the migration process and avoid overruns of any kind that might affect the budget.

The Cloud Migration Process

Here is an industry-proven best-in-class cloud migration process to help firms plan for successful cloud migration:
  1. Determine the migration's business purpose
  2. Assess the expenses and requirements of your relocation
  3. Evaluate the environment as well as the applications
  4. Select a cloud environment (single or multi-cloud)
  5. Choose a deployment model (IaaS, PaaS & SaaS)
  6. Partner with a trusted cloud provider
  7. Select the appropriate architecture
  8. Determine which components of the migration should be prioritized
  9. Set performance benchmarks
  10. Make a solid data migration strategy
  11. Migrate your applications
  12. Examine the applications, databases, and other necessary components
  13. Add the domain and IP addresses to the application
  14. Verify applications, databases, and other necessary components
  15. Perform security testing to guarantee there are no flaws
Simultaneously, be ready to deal with some common issues such as interoperability, data and application portability, data integrity and security, and business continuity. Without proper preparation, a cloud migration project could degrade workload performance and increase IT expenses, which will end up negating some of cloud computing's significant benefits.

Why Synoptek’s Cloud Migration Services?

Synoptek’s cloud migration services are designed to manage the entire cloud lifecycle with ease. Our cloud experts help organizations plan, migrate, implement, and manage their cloud instances without hassle. We also help organizations choose the right cloud for their environment and create short-term and long-term cost-governance structures that help organizations reap the benefits of cloud infrastructure. Our extensive portfolio of cloud services include:
  • Cloud Strategy and Planning Services: Our comprehensive cloud consulting services include everything, right from workload portfolio analysis to deployment roadmap and cost management.
  • Cloud Assessment Services: With our cloud assessment services, we help organizations evaluate their current IT assets, provide real-time utilization, and TCO – and make sound planning and migration decisions into the next generation of computing.
  • Cloud Transformation and Migration Services: Our cloud migration services help organizations handle the entire cloud implementation lifecycle efficiently.
  • Cloud Management and Optimization Services: Our managed cloud services solve short- and long-term functionality, privacy, and security concerns that could otherwise prevent a hyperscale cloud from being adopted.
  • Managed Cloud Gateway: Synoptek provides a fully managed gateway and a secure direct transport to any major cloud service provider such as AWS, Azure, Google Cloud, and Salesforce.
To learn more about Synoptek’s cloud migration services, click here.

Data Protection Risk Assessment is a process by which an organization assesses the existing state of data security in its ecosystem and makes appropriate modifications to mitigate cyberattack threats and risks. The evaluation is essential for various reasons, including increasing consumer trust by listing out the steps to prevent data breaches and lowering operating expenses associated with data storage. However, it was not mandatory until General Data Protection Regulation (GDPR) came into effect. A successful Data Protection Risk Assessment can be divided into three steps:

  • Determine the threats to your essential systems and sensitive information.
  • Identify and categorize your data according to the severity of the danger involved.
  • Take steps to mitigate the risks.
Data protection assessments are a great way to preserve data privacy while also making informed choices about decreasing or eliminating risks.

Benefits of a Data Protection Risk Assessment

Organizations are vulnerable to various sophisticated data breaches because they collect, store, and use a massive amount of personal data to make better business decisions. From personal data being stolen and released to it being misused by criminals, the demand to comply with evolving legislation like the GDPR is rising. Data protection evaluations are an excellent approach to secure data privacy while also making informed judgments about reducing or eliminating risks. It also helps protect the privacy and confidentiality of personal data while increasing client trust. A robust first line of defense makes sure that most risks are managed before they become threats. It also ensures that the company is prepared to recover as quickly and safely as feasible in the event of an adverse incident. When employees don’t have to worry about the risks individually, they are fully engaged with their core tasks, and the organization's overall productivity increases.

Data Protection Risk Assessment Challenges

Data Protection Risk Assessment Challenges are as follows:
  • Budget Restriction: Organizations' strict budgetary allocations may make it difficult to choose a superior approach that requires more resources and time over a sub-par process that requires fewer resources and time.
  • Unstructured and Non-Formal Approach: The absence of a formal methodology and structured approach might lead to a risk assessment that is insufficient to protect the asset.
  • Improving Risk Assessment and Modeling: This is a difficult task because the stages involved in Risk Assessment must be carefully modified according to their feasibility, and care must be taken to ensure that:
    • The final steps identified are the required steps
    • Critical steps have not been missed
    • The steps are ordered in the correct sequence
  • Developing Risk Metrics: An incorrectly prioritized threat or vulnerability will result in either over-controlling or under-controlling. Over-controlling will add to the system's cost burden, while under-controlling will make it more vulnerable to attack.
  • Data Management and Reporting: The capacity to evaluate data collected during an evaluation is influenced by the consistency and organization of that data. As a result, methods and templates must be used to control the volume and quality of assessment data.

Where Synoptek Can Support Your Strategy?

Synoptek assists your company with disaster preparedness by conducting thorough IT risk and data security assessments, allowing you to discover gaps, develop appropriate processes, and manage risks that could result in downtime. Synoptek can help you protect your data and develop and implement business continuity plans to help you prepare for a disaster. The Data Protection and Availability Assessment Services provided by Synoptek include the following:
  • Perform a baseline evaluation: Synoptek assesses the present state of your enterprise data protection and availability strategy and creates practical suggestions and roadmaps wherever needed.
  • Identify Vital Apps/Operations List: Synoptek collaborates with key stakeholders to identify and prioritize each of your organization's critical applications, processes, and people.
  • Establish Maximum Tolerable Outage Allowances: Synoptek can assist in determining the maximum time each system can be out of service after an occurrence.
  • Execute a Business Impact Study: As part of Synoptek's IT risk management services, senior consultants collaborate with business leaders to conduct a business impact analysis to document the financial impact of a service disruption on your organization's mission.
  • Conduct Strategic Leadership Workshops: Synoptek offers online and on-site training programs and workshops to guide stakeholders through the critical steps of building and managing an effective IT risk management and data security assessment plan.

IT outsourcing is the process of contracting information technology tasks such as software development, infrastructure solutions, and software support to third parties. Outsourcing includes utility services, software as a service, and cloud-enabled outsourcing. It assists clients in developing the right IT strategies and vision, selecting the best IT service providers, structuring the best contracts, and governing deals for long-term win-win relationships with external providers. The principal reasons to outsource are access to niche expertise, better price-to-quality ratio, and ease of growing. For instance, companies frequently outsource data storage because hiring a third party is less expensive than purchasing and maintaining their own data storage equipment and facilities.

What are the Top IT Outsourcing Benefits?

Outsourcing can help businesses cut costs, shorten time to market, and get access to external expertise, assets, intellectual property, and other benefits. Here are the top 4 benefits of outsourcing:
  1. Reduced Expenses: When you outsource IT services to experts,  you benefit from significant cost reductions, including reduced compensation for personnel and lower infrastructural and operational costs.
  2. Significant Time Savings: When your company works with an outsourcing vendor, you won't have to waste time advertising, interviewing, selecting, and training new in-house staff. Instead, you can leverage the skills and competence of IT experts who are well-versed with the latest trends and best practices.
  3. Access to Global Talent Pool: Outsourcing allows you to reach out to professionals globally that may be in short supply or unavailable locally. It brings extensive worldwide, world-class resources to meet the needs of customers.
  4. Uninterrupted Workflow: Outsourcing to experts lets your business work around the clock as you and the outsourced team might have a time zone difference.

What are the Examples of IT Outsourcing Services?

The distinction between insourcing and outsourcing has long been a point of contention in the business world. Each model has its supporters and detractors, but one thing is certain: no single company, no matter how huge, can do everything. Here are some of the most commonly used IT outsourcing services:
  1. Web and Application Development: Companies consider outsourcing web and application development because they lack the necessary skills or resources to successfully complete their projects with their in-house team. Outsourcing gives you access to UX/UI designers, programmers, project managers, and testers worldwide who can help you complete your project. Outsourcing web and application development has several benefits, including cost savings, increased productivity, reduced risk, and improved security.
  2. Hosting: Web hosting companies provide their customers with shared or dedicated hosting for one or more services. A web hosting service is typically used to host websites, but it can also host company email, files, games, and other content.
  3. Website/Application Maintenance or Management: Customers can be worry-free knowing that their application issues are fixed and that their applications are up to date in current and future settings, ensuring optimal performance. It's more than just correcting customer reporting concerns when it comes to application maintenance.
  4. Technical Support: You employ a third party to handle technical assistance for your company's goods and services when you outsource technical support. This frees you to concentrate on other vital tasks that will help your company grow and expand, such as designing a new product.
  5. Infrastructure: Infrastructure Outsourcing aids in transforming the IT service delivery paradigm by focusing on specific costs and outcomes, allowing for better IT spend management and IT operations.

Leveraging Synoptek's Global IT Outsourcing Services

At Synoptek, we understand that after the initial evaluation and implementation of technologies, managing them consistently and running them efficiently while meeting the business goals is a complex and challenging task. Therefore, our comprehensive Global IT Outsourcing Services come bundled with tried and tested plans to help you protect your enterprise, optimize human and technology resources, and grow by maturing processes and capabilities. Our offerings help you redefine your operational processes, integrate systems, optimize automation, and create reporting mechanisms. The goal of our Global IT Outsourcing services is to ultimately enable you to effectively manage and evolve technology in a high service level, high-quality manner.

What is IT as a Service? 

IT as a Service (ITaaS) is a technology delivery model that sees IT as a commodity and charges a monthly subscription to provide a business with the necessary hardware, software, and technological support. Companies in hypergrowth mode, particularly in the small to medium market, understand how difficult it is to manage business and technology simultaneously. Hardware, software, security, mobility, connectivity, compliance, project management, and, of course, the human resource factor are all aspects of technology that businesses must manage. ITaaS could be the solution to this problem. It allows businesses to use cutting-edge technology without worrying about hardware or any of the issues that come with system maintenance.

The Benefits of ITaaS

Switching from a traditional IT paradigm to ITaaS requires adjustments in an organization’s overall operations. However, by implementing ITaaS in a logical and controlled manner, organizations can ensure a smooth transition and long-term benefits.  Following are some of the benefits: 1. Subscription-based Cost: One advantage of ITaaS is that it is relatively cost-effective. It is usually provided with a subscription-based payment structure to get as much service and support as you need to keep your teams functioning well.  2. Continuous and Proactive Monitoring: When businesses invest in ITaaS, they always have IT experts monitoring their systems for any symptoms of trouble — and intervening before things get out of hand, ensuring the safety of vital data. 3. Agility and Scalability: In contrast to traditional IT, which has extensive and rigid lead times, the ITaaS model helps businesses scale up and down as per their needs with flexibility.  4. Best Resources: Managed Services Providers (MSPs) have a vested interest in training their resources with the latest technical skills. When a business engages with an MSP for ITaaS, they can hire these skilled resources without investing in their hiring and training – for short and extended periods.  5. No Immediate Investment: ITaaS model allows businesses to start new technical projects without making exorbitant investments into hardware and other infrastructure requirements immediately.

Common ITaaS Challenges

Customers and employees are becoming more demanding as firms become more reliant on technology, to the point where they expect the IT support services to be efficient, swift, and 24x7 available. However, for the ITaaS strategy to be successful, organizations must bring a shift in the mindset of all employees so that they can:
  • Think in terms of consumer business demands instead of focusing on hard assets
  • Look at IT as a tool to enable business goals and not as the result
  • Learn to challenge cultural barriers that hinder collaboration with external vendors
  • Develop a fine mix of technical and commercial acumen

Synoptek’s ITaaS Services

Partnering with Synoptek can allow a firm to imagine a successful IT-driven future, alter existing operations, and evolve for long-term growth. Synoptek's ITaaS ensures that our client’s business operations are productive and effective while maintaining technological security and availability. We provide our clients with the best degree of service, which is responsive, thorough, and swiftly addresses their problems.   Our services are tailored to our clients' short- and long-term requirements. Whether the client is looking for a partner to support their existing technology components or wants a consultant who can overhaul their enterprise environment, Synoptek's team is equipped to take on both these challenges. Our comprehensive ITaaS bundle includes the following services: To learn about Synoptek’s ITaaS or Global IT Outsourcing services, please click here.

A Managed Service Provider (MSP) is a company that assists its customers in managing and operating their IT infrastructure and end-user systems from a remote location. The MSP service is mainly based on a subscription model. Leveraging an MSP is a popular IT strategy used by large enterprises, small and medium-sized businesses, non-profit organizations, as well as government organizations.

What are the Key Benefits of Using an MSP?

Managed IT services are in high demand now because technology service providers as well as the companies that rely on them, have learned, particularly during the pandemic, that implementing technology, managing it consistently, and efficiently running it while attempting to meet business goals is a complex and challenging task. Some of the benefits of using an MSP include:

1. Defined Processes

MSPs have developed operational processes, integrated systems, automation, reporting, and organizational structures that allow them to successfully manage and advance technology at a high service level and with high quality. Many firms simply lack the necessary operational processes, systems, and personnel. As a result, businesses are increasingly turning to MSPs to outsource their technology operations.

2. Skilled and Specialized Workforce

MSPs have a vested interest in learning and researching technology, staying on top of what's on the horizon, and keeping ahead of the competition. They offer experienced technical resources for a variety of technologies and services, and they use their technical experience to help their clients move their businesses forward with new and creative technology platforms, allowing them to stay ahead of competition and the market.

3. Proactive Management

A decade back, technology service providers were waiting on the sidelines to manage when a client's technology failed. Today, "managing" technology entails more than just keeping systems up and running; it also includes efficiently adapting them to meet corporate needs. Managed services proactively ensure that a customer's technology ecosystem is always healthy and functional and that the client's business processes are consistently improving. The client pays for results with the new-age MSPs. They pay for the correct subject matter experts to assist them in making the most of their cloud technology, high service levels, responsiveness, and the assurance that their systems are not just up and running but also evolving.

4. Better Management of Costs and Needs

MSPs' set fee structure assures consistent expenses month after month, avoiding large bill spikes or unanticipated investments, especially in difficult times. Furthermore, managed services providers enable expanding and even declining businesses to deal with seasonal unpredictability and scale up or down their services based on current requirements.

The Roadblocks of Using an MSP

The complexity of bringing various technologies together to provide flexibility and variety continues to rise. As a result, businesses are looking for a single, dependable managed service provider who can support complex integrated settings while optimizing their technological expenditures. Information technology management as a service, often known as IT as a Service or ITaaS, is quickly becoming the de-facto norm for how businesses use and manage technology. As a result, selecting the correct MSP is more critical than ever. However, the biggest roadblock that organizations face during this shift is finding the right Managed Services Partner. A modern MSP must have the following qualities:
  • The latest technical capabilities
  • A large and diverse staff with a wide range of capabilities to meet your requirements
  • The size and scale required to assist you outside of business hours
  • The capacity to work for a long period of time to maintain a high level of support

Selecting Synoptek as a Managed Service Provider

With the end goal in mind, Synoptek ensures that everything — your network, cloud, data, and applications – is secure and in sync. We oversee the entire technology lifecycle, and we do it using our tried-and-true paradigm for success, which eliminates unpredictability and ensures consistent results. We're big enough to scale with your needs as they change, yet small enough to go alongside you as a real partner on your digital transformation path. With Synoptek, you'll have a single point of contact for all of your IT needs, both now and in the future.

What are Managed Cloud Services? 

Managed cloud services mean the management and control of a client's cloud platform. This may include maintenance, migration, and optimization of the cloud platform. A firm with no or limited specialized workforce to manage its cloud can ensure optimal productivity from its cloud resources by leveraging a Cloud Managed Services Provider (MSP). An expert Cloud MSP can help its client quickly reduce 30%-50% TCO with its cloud optimization exercise​. With managed cloud services, companies can leverage end-to-end services for their public, private, and hybrid cloud environments.

Managed Cloud Services Benefits

Organizations that envision a technology-centric future and want to transform their businesses using IT as a catalyst should work with a knowledgeable and competent Cloud MSP. The following are the top advantages of working with a Cloud MSP:
  1. Expertise available on-demand: You get on-demand access to experienced and skilled professionals with deep domain knowledge. These experts then provide timely strategic consultation and implement a proven set of processes to help you reach your goal.
  2. Exceptional cost-savings: When you choose a Cloud MSP, you don't have to invest time and money in looking for professional cloud-skilled talent, hiring, and upskilling them.
  3. Business resilience and agility: You may achieve high levels of business agility and resilience by working with a cloud MSP. Since the MSP typically has a solid network infrastructure with round-the-clock management, you can count on them to monitor, scan, and upgrade your ecosystem.
  4. Support for cybersecurity: Since the MSP has a complete understanding of your cloud infrastructure and has up-to-date information on current threats, you can be rest assured that the risk of sensitive and vital data being stolen by hackers and other cybercriminals is minimal.

Working with a Managed Cloud Service Provider

Business expansion today necessitates the use of cloud computing. However, to get optimal services from the MSP, you must:
  1. Choose the right vendor with proven expertise in your industry vertical
  2. Ensure that the chosen MSP has enough resources to scale your environment and provide 24x7 support
  3. Collaborate with the MSP at each step of your cloud journey

Why Consider Synoptek as a Managed Cloud Services Provider

Security, privacy concerns, and short/long-term functionality which might prevent hyperscale cloud adoption, are addressed and solved by Synoptek's managed cloud services. Our managed cloud services are one of the best solutions available in the independent cloud services sector – ideal for enterprises looking for a completely trouble-free and safe cloud experience. To know more about Managed Cloud Services by Synoptek, click here.

The use of external service providers (an external IT services organization or a freelancer) to supply technology related business processes, application services, and infrastructure solutions for business objectives is referred to as “IT outsourcing”. A simple example of IT outsourcing is ‘Company B’ (an IT Outsourcing provider) being tasked with developing the corporate website or mobile application for ‘Company A’.

IT Outsourcing Types

There are two main forms of IT outsourcing, each defined by how the IT work is outsourced. Project Based Outsourcing: For this arrangement, an organization gives the external outsourcing provider all project-related information, and the outsourcing provider handles all software development, quality assurance, and project management. Managed Services Based Outsourcing: In the managed services approach, the organization buys staff hours from an IT outsourcing provider. Typically, the outsourcing provider is paid hourly or monthly rates for the outsourced staff.

The Pros of IT Outsourcing Services

The benefits of IT outsourcing are numerous; let's look at the top eight advantages of IT outsourcing:
  1. Expert resources to manage all your devices, networks, and cloud services
  2. Optimal performance and stability of your IT systems, as well as access to monthly reports on your IT environment's current state
  3. High availability, dependability, and uptime of your IT infrastructure with minimal outages
  4. Improved IT efficiency through standardized operations and optimized processes
  5. Cost savings in the areas of capital expenditures, support and management, and training
  6. Predictable spending with an as-a-service approach in which you pay monthly set prices for the services you utilize
  7. Management of on-premises systems, cloud applications, and other vendor goods from start to finish
  8. Improved security posture through comprehensive management of endpoints, firewalls, networks security, and compliance

Why You Should Consider IT Outsourcing Services

A well-planned technology setup gives any business a competitive advantage by making in-house collaboration and communication seamless. Experienced IT outsourcing firms help businesses relook at their internal tech setup and align it to their bigger business goals. A good technology partner will help their client:
  • Implement and manage a fast-expanding array of technologies in today's ever-evolving business world
  • Create business value by rethinking how you do business with technology
  • Boost productivity by allowing cross-company collaboration and communication
  • Provide excellent client service
  • Enable a security program and secure its data
  • Tailor frameworks and processes to each initiative's requirements
In addition to the benefits mentioned above, seasoned IT outsourcing partners also come with the in-house talent to oversee and manage cloud services, round-the-clock Help Desk service centers, business continuity needs, disaster recovery needs, and advanced infrastructure requirements. Seasoned IT outsourcing firms provide high-quality, end-to-end technology management that inspires confidence and trust to help a company flourish.

IT Outsourcing Services at Synoptek

Synoptek is a leading Global IT Outsourcing services provider. We help our clients envision a successful IT-driven future, transform existing operations, and evolve for long-term growth. Our Global IT Outsourcing services include proven strategies that help businesses safeguard their information, leverage people and technological resources, and mature procedures and capabilities. Our services assist businesses in redefining operational procedures, integrating systems, automating operations, and developing efficient reporting methods. Our goal is to enable our clients to successfully manage and evolve technology while maintaining a high level of service and quality. Our comprehensive services bundle helps clients with all their technology needs, which means they do not have to juggle between multiple vendors. Our IT outsourcing services include: