Synoptek ensures that the organization has rich and timely insights to engage with the key stakeholders successfully.

How do we help our customers harness the power of data?

We enable organizations to capture, store, and process information to unearth critical insights. With timely and accurate insights, educators can make evidence-based decisions to leverage popular learning trends or even provide personalized learning experiences. They can also leverage this data to improve their operational strategies related to recruitment and retention, compliance, and reporting.

Synoptek’s capability to provide end-to-end IT solutions helps higher education institutions eliminate departmental silos and data inconsistencies, which in turn reduces technology overheads.

How do we help customers modernize and optimize IT operations?

We bridge the gap between existing IT capabilities and the vision for achieving the desired results. We start by analyzing the extent to which the current IT setup supports the customer’s requirements. We then perform an IT rationalization exercise to determine what the team needs to ‘get right’ to ensure cost transparency, cost recovery, and service quality.

With our centralized IT approach, we help our clients create a connected and fully optimized technology environment. Right from bridging data silos between IT and non-IT departments by extending IT Service Management practices of the organization to addressing different types of service requests, Synoptek empowers its clients to expand beyond the realms of vanilla technology setup.

Students around the world expect their educational institutions to offer seamless experiences irrespective of the learning channel, time, or location. A smooth and consistent experience is the key to great learning.

How do we help customers create a seamless learning experience?

By recommending the right set of tools and implementing the right set of practices, we help accelerate and automate the delivery of modern campus services. By driving advanced technology adoption, we help create meaningful, personalized learning experiences for each student.

Our innovative cloud solutions enrich the teaching and learning experience and enable student success and institutional sustainability. Through integrated planning across the learning channels, we help optimize the effort required for efficient learning delivery.

With patient data being stored across myriad siloed EMRs, legacy systems, files and applications, integrating data from various sources to enable efficient analysis has become a mounting challenge.

How do we bring data from across the care continuum to drive timely and accurate processing and analysis?

Synoptek provides the people, process and scale to healthcare organizations to allow for specific gains. We can help healthcare providers consolidate data from various sources in a way that it can be analyzed with the latest technology. By providing a single point of accountability to define, deploy, remediate and improve IT circumstance, we encourage organizations to create a data-driven culture from a strategy to implementation and boost care outcomes.

As patients get more and more involved in how care is delivered, embracing connected health tools has become a requisite for organizations to empower patients, enhance engagement, and improve access to care.

How do we enable healthcare providers to leverage connected healthcare while maximizing resources?

With the ability to determine the best possible IT outcome based on specific health requirements, Synoptek can enable healthcare providers to embrace connected healthcare through a cost-effective, low risk model. By identifying areas that can truly benefit from connected health, we help in the implementation of the right remote monitoring tools, wearable technology, mobile apps and other digital tools, so patients can receive care in the most proactive and efficient manner.

Evolving patient expectations and the shifting regulation landscape is compelling healthcare providers to embrace innovative health systems and move towards a digital-first, patient-centric experience.

How do we enable healthcare organizations to improve patient experience through self-service?

At Synoptek, we make sure to reallocate IT from being a support function to the foundation of successful healthcare outcomes. We assist healthcare organizations in determining the value associated with improving patient experience and work with them to enable self-service: from home check-ins to telehealth, digital billing to self-diagnosis and more to deliver a seamless patient experience.

The ever-evolving regulatory environment makes daily operations excruciatingly difficult for Financial Services Companies. They often have to trade off between providing advanced services to customers and ensuring compliance with a growing list of regulations – while constantly ensuring data security.

What measures do we take to enable data protection, retention and compliance?

Synoptek provides Financial Services companies with comprehensive analysis, following our proven process, to systematically understand and evaluate critical data, identify risks, and recommend improvements. We offer a a robust virtualized architecture along with secure cloud storage required to support a centralized cloud-based infrastructure. We work with our clients to understand their business requirements in terms of data recovery objectives and ensure their data and their business are protected to satisfaction. Our robust Backup and Disaster Recovery Services enable us to ensure compliance, lowering your maintenance costs and reducing the impact of network or server outages.

The impact of even a small security breach can be extremely far-reaching for any Financial Services organization. Providing state-of-the-art services to customers while ensuring security of systems, networks and data is a Herculean task.

How do we safeguard systems and data and build a robust cyber security perimeter?

At Synoptek, we view security as the biggest priority for our Financial Services Customers. By leveraging an advanced set of monitoring and management tools, we proactively monitor the IT infrastructure of our clients and detect and resolve incidents before they impact the business or customers. We act as a “single source” and own all of your problems and manage your vendors to a satisfactory resolution of an incident. From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage, and operational alternatives to build an IT infrastructure that is secure, reliable and scalable.

Given the nature of the industry, Financial Services Companies try to manage all IT-related activities in-house, that make it difficult for them to meet the growing demands of customers. In a competitive world, ensuring high availability of services is not only vital to boost customer experience, but also to improve brand value.

How do we ensure high availability and security of Financial Services?

Synoptek understands the Financial Services Sector. With almost 2 decades of experience serving Financial Services companies across the globe, we have what it takes to provide modern and technology-agnostic perspectives that are best-suited for your unique business. By assessing your IT needs and migrating your workloads to any cloud environment, we can help you manage applications that are critical to your daily operations – in an environment that is built and customized to support anytime, anywhere availability of your services.