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Synoptek's Managed IT Services

Unleash your organization's full potential with our World-Class Managed IT Services. Conquer challenges, seize opportunities, and forge a path to unparalleled success.

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Synoptek is a Market Leader in Managed Technology Services

Synoptek strives to provide the best managed technology services possible. We recognize that CEOs face several challenges that keep them awake at night, and our mission is to address each of these concerns proactively.

As a market leader in Managed Services
  • Reducing Risks: We scan your entire environment to identify unknown risks and mitigate them effectively, helping you grow and optimize. By taking care of possible outages, security threats, and data loss instances, we help you focus on higher-value items.

  • Keeping Up: If you don’t keep up with the pace of change, you are sure to become non-competitive. We ensure that you fully leverage the technology that you’ve invested in while exploiting innovations constantly, so you can drive unrivaled ROI and tangible, measurable business results.

  • Maintaining Security: As your Managed Services Provider, we guarantee your systems are fortified against potential threats. We ensure you’re adopting the latest security tools and processes to maximize security according to industry best practices.

  • Evolving and Adapting: We help you keep up with the pace of change, so you can optimize your business, drive growth, and achieve desired results – as cost-effectively as possible.

  • Supporting Customers: At Synoptek, every single leadership team takes NPS seriously. We design support models to enable responsive and proactive support and deliver the customer service levels you desire. If you want higher levels, we can also deliver that and meet your customization requests.

50

NPS IN 2023

4.9/5

CSAT IN 2023

93 Score

Track Leader in Managed Services (Crosslake)

Our Managed IT Services Expertise

Synoptek handles the complexities and challenges that arise within IT via:

  • Tailored Solutions: We pride ourselves on providing bespoke solutions that cater to your unique needs, ensuring a perfect fit between your requirements and our capabilities.

  • Security and Compliance Focus: Our relentless commitment to security, reliability, and compliance ensures your data is protected and handled with utmost care in line with all necessary policies.

  • Seamless Operations and Support: Our dedicated teams work around the clock to run, update, and manage your systems efficiently, minimizing any backlog of change requests.

  • Top Talent, Hassle-free Engagement: Acquiring, training, and retaining talented resources is our responsibility, and we bridge any resource gaps seamlessly, so you can focus on your core business.

  • Flexibility and Cost-effectiveness: We provide technology-agnostic and vendor-lock-in free services, offering you the freedom to switch providers as needed while staying within your budget and timeline constraints.

  • Scalable Infrastructure: As your business grows and expands, we ensure that your infrastructure scales effortlessly and always remains secure.

  • Proactive Action: Our proactive approach to monitoring and supporting your systems ranges from deploying advanced tools to conducting regular system health checks - helping you minimize downtime, enhance system reliability, and ensure consistent user experience.

  • Dedicated Customer Focus: Our relentless, 24/7 emphasis on customer satisfaction allows us to establish a highly responsive and efficient customer support team that actively listens to your needs, tailors solutions, and acts on feedback.

Our Expertise - MSP

As your Managed IT Services partner, we deliver unparalleled expertise, dedication, and innovation to your organization. As the digital landscape evolves, our team of experts is here to address your concerns and exceed your expectations. Our partnership allows you to lead, while we pioneer.

Empowering World-Class Managed Service Operations

With different technology tools and systems constantly converging, enterprises need a partner who can manage all these capabilities effectively and single-handedly. As a Managed Services Consulting company, we build teams that are cross-trained across current and emerging technologies. By working together with our clients, we solve their most pressing issues by offering a complete and comprehensive solution.

STABILIZE

STABILIZE

Whether you're feeling left behind, struggling with system management, or have outgrown your current provider, we analyze gaps, create tailored solutions, and align with your goals for a smoother tech experience. We'll stabilize your tech environment, making IT hassle-free.

SECURE

SECURE

After restoring your IT, we focus on risk mitigation. We secure, govern, and integrate your tools and systems, preventing outages and boosting productivity. We enhance system functionality, optimize service delivery, and elevate service levels for improved efficiency.

OPERATIONALIZE

OPERATIONALIZE

Your tech investment should empower you. Our top-tier team optimizes your tech, enhancing employee experience, scaling growth, and boosting profitability. We ensure your IT serves your interest and the needs of your organization.

TECHNOLOGY AS A STRATEGIC DIFFERENTIATOR IN AN ORGANIZATION’S GROWTH

Synoptek, along with the Everest Group, conducted an exhaustive market study to understand the drivers that differentiate Pinnacle companies from other companies.

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Engage with Synoptek to achieve:

1.3X

HIGHER STRATEGIC IMPACT

1.9X

HIGHER OPERATIONAL IMPACT

3.3X

HIGHER FINANCIAL IMPACT

1.4X

REDUCED RISK IMPACT

SynoptekMANAGE, here’s how we do IT

Our Managed Services engagement begins by assessing your current business state against our standard capability maturity model. We meet you where you are and tailor our services to your needs, while constantly accelerating you to the next level of maturity.

Synoptek Manage

UTILIZE SynoptekMANAGE TO ACHIEVE 188% ROI

Research firm Forrester evaluated Synoptek's Managed Services for its Total Economic Impact.

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$3M

REVENUE INCREASE

$1.5M

LABOR EXPENSE REDUCTION

$1.6M

OPERATIONAL EFFICIENCY INCREASE

With our strategic approach, close collaboration, and ongoing evaluation and optimization, we are confident that we can deliver high-quality Managed IT Services you need to succeed.

IT Infrastructure Managed Services

Proactively monitor and support IT systems, applications, and infrastructure 24/7. Focus on driving the business forward without worrying about day-to-day management. Leverage speed, agility, and simplicity to seamlessly scale and strengthen IT infrastructure cost-effectively.

IT Infrastructure Managed Services

APPLICATION MANAGEMENT SERVICES

Transform your organization with unparalleled and continuous support for custom and business applications. Navigate the complex web of applications and enjoy high levels of scalability and security. Meet the unique demands of your business and boost user satisfaction levels.

APPLICATION MANAGEMENT SERVICES

Cloud Managed Services

Foster growth and seize opportunities through strategic cloud planning. Ensure constant alignment of your cloud infrastructure with evolving business and market needs. Achieve and maintain secure, dynamic cloud capabilities and grow with confidence.

Cloud Managed Services

DATA MANAGED SERVICES

Manage the growing volumes of data and unearth critical real-time insights. Unlock the power of structure and organization to propel your business forward. Boost efficiency and effectiveness with streamlined data management processes.

DATA MANAGED SERVICES

CYBERSECURITY MANAGED SERVICES

Stay one step ahead of evolving threats with unmatched vigilance and expertise. Strengthen your defenses by leveraging tailored strategies that identify and fill security gaps with precision. Optimize your security posture to ensure comprehensive protection and peace of mind.

CYBERSECURITY MANAGED SERVICES

Workforce Productivity Managed Services

Discover the power of innovation to transform your workforce. Establish and maintain a robust, secure, and modern workplace. Ignite passion by embracing cutting-edge approaches that inspire creativity and out-of-the-box thinking.

Workforce Productivity Managed Services

We were in such a good position when the pandemic hit. We had a mobile workforce. We were able to, in a week, have 640 employees work remotely because Synoptek rolled out an infrastructure upgrade. They implemented a unified communication plan, so we were able to just do remote work.”

CFO of a Mental Health and Welfare Agency

Your Growth is Our Value Proposition

As your single trusted Managed Services Provider, we help you leverage technology in a way that maximizes efficiency and minimizes the stress of day-to-day management. Discover the key to overcoming organizational challenges and achieving unparalleled success. Take advantage of SynoptekMANAGE and unlock your organization's true potential.

Advisory-led

Advisory-led

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Get assistance in defining and executing your IT vision

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Customer-experience driven

Customer-experience driven

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Services that are tailored to your unique needs

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assessment focused

Assessment-focused

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Understand current-state IT environment and maximize ROI

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Transformative

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Constantly advance to the next level of IT maturity

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framework enabled

Framework-enabled

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ITIL-based processes that streamline overall tech management

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Global delivery

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Reliable, consistent, and quality service levels 24/7

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Discover the transformative power of SynoptekMANAGE and revolutionize the way you manage and evolve your portfolio. Embrace the possibilities and elevate your business to new heights with our managed services.

CONTACT US TODAY

The single biggest value in being a partner with Synoptek is having a third-party voice. We are very good at what we do and we believe we’re a leader in the industry but it’s important for us to recognize that we can’t do everything. We lean on partners like Synoptek to provide and fill voids, the voids we cannot handle. Synoptek has all the services wrapped in one, and that, to me, is a reason why I would refer Synoptek as a one-stop shop.”

CEO and President

Customer Experience Management Company