Quatris Health operated from two data centers and owned its infrastructure, leading to high operational costs and complex IT management. To address these concerns, Quatris sought a trusted partner to provide infrastructure management, security, and expert IT support—leading them to Synoptek.
Synoptek provided infrastructure managed services to help the company operationalize its IT infrastructure and ensure cost consistency. By handling infrastructure management, security, and expert support, Synoptek relieved Quatris of personnel challenges while providing a highly secure, HIPAA-compliant cloud environment. Through proactive monitoring, workload optimization, and performance oversight, Synoptek’s infrastructure managed services identified and mitigated risks before they could impact business operations.
The healthcare company was able to:
- Streamline IT costs with a predictable infrastructure model
- Improve backup management with daily reporting for reliability
- Resolve issues quickly by engaging experts and working with Microsoft directly
- Scalability and growth support with proactive hardware capacity planning
- Build greater operational control with a flexible private cloud over AWS or Azure
- Standardize client implementations for streamlined support and efficiency
- Get strategic IT advisory with ongoing consultation and roadmap planning
Customer: Quatris Health
Profile: Quatris Health provides software and database solutions for medical practices, as well as the training and support needed to maximize the benefit from your technology investment.
Industry: Hospital & Health Care
Services: Infrastructure Stability
