Case Study: Service Management

ServiceNow Services Help a Leading Natural Gas Producer Unify Data and Drive Meaningful Business Outcomes

Customer: An independent natural gas-weighted exploration and production company Profile: The company is focused on the exploration, acquisition, and production of natural gas, crude oil, and NGL in the Appalachia and Anadarko basins.
Industry: Oil and Gas
Services: ServiceNow

The natural gas producer faced several challenges in consolidating data from across the business, which hindered its ability to develop assets safely and responsibly.

Learn how Synoptek’s ServiceNow Managed Services helps the client:

  • Better understand IT dependencies and enable alignment with business expectations.
  • Get a comprehensive view of IT assets and their relationships for improved decision-making.
  • Easily identify shadow IT through efficient asset mapping, reducing reliance on redundant technologies.
  • Establish effective change management practices, minimizing disruptions and risks

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