Webinar: Featuring Forrester and Microsoft

Re-imagine Customer Engagement in the Age of AI

Tuesday, March 26 at 9:00 am - PST

Re-imagine Customer Engagement in the Age of AI

Tuesday, March 26 at 9:00 am - PST

How you keep your customers digitally engaged is the focal point for building strong customer relationships. However, companies often struggle to forge deep customer bonds due to the complexity of digital-servicing channels, surging customer expectations, and squeezed labor markets.

AI-enabled customer service is now the most effective rescue.

Forrester predicts that 42% of AI decision-makers have identified improving or personalizing CX as a top use case for the technology.

To deliver personalized and proactive AI-enabled customer experiences, be a part of our thought-provoking webinar: Re-imagine Customer Engagement in the Age of AI.

In the session, we will:

  • Unlock hidden insights into customer expectations and behaviors.
  • Expand your Voice of Customer (VoC) competencies and drive real action.
  • Craft cross-functional digital strategies powered by AI.
  • Discover best practices for creating winning digital experiences.
  • Real-world examples of AI success and lessons learned.

Speakers

Jay Cann
Jay Cann

CTO - Customer Experience and
AI Expert - Synoptek

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Guest Speaker: Laura Ramos
Guest Speaker: Laura Ramos

VP, Principal Analyst - Forrester

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Guest Speaker: Tim Smith
Guest Speaker: Tim Smith

Data & AI, Global Black Belt - Microsoft

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Register Now

Post Webinar: AI Discovery Assessment

Assess

Assess your current engagement level

Discover

Discover how AI can enhance your CX strategy

Identify

Identify the key elements of a successful digital engagement framework