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Our journey began with a simple, yet inspired belief that technology can enable bigger results for those that are willing to change. Since day one, we have been determined to make this vision a reality without fail, always seeking new ways to transform business using information technology and advanced digital solutions.
Here we stand some 20 years later, a full-suite technology firm, loyal to our commitment, and true to our word. We care about what we do and the difference we make, and this personal responsibility will live through Synoptek as long as we have customers willing to challenge the status quo with us.
Mike Bank is currently VP, Sales and Channel Alliances at Synoptek. With over 22 years of experience in Managed IT Services, Mike has been successfully steering Synoptek’s Global strategy for sales, channel alliances, business development, account management, and vendor relations.
Tim Britt is currently the CEO at Synoptek. With over 32 years of experience management consulting, corporate and IT strategy development and execution, Tim has been enabling Synoptek to focus on being results-driven. It is through his vision that Synoptek has been able to continuously deliver trademark results and customer objectives.
Stephen Currie is currently the Vice President of Support Operations at Synoptek. Over the course of 23 years, he has held a variety of roles in the technology space and has extensive experience in Cloud Hosting, Networking, Security, Application Management, Workforce Productivity, Global Operations, and IT Service Management. His main focus is using technology to enable customer success.
Jeremy Daum, is currently the CFO at Synoptek. He brings with him extensive experience in Technology Services, Financial Planning and Analysis, Corporate Strategy, Business Partnership, and the Transformation of private, equity-backed companies.
Salil Godika is CEO, India Operations at Synoptek. With over 25 years of experience in P&L ownership as well as functional experience in Sales, Marketing, Corp Planning/M&A, Product Management, Delivery, Development and Alliances, Salil helps in building and growing robust enterprise and technology services businesses.
Ashley Jefferson is the Chief People Officer at Synoptek. Ashley comes with extensive experience in varied areas of human resources, including organizational design, talent management, HR strategy and planning, performance management, employee relations, compensation, employee engagement, and leadership development.
Miguel Sanchez is the Senior Vice President, Professional Services at Synoptek. For the past 20 years, Miguel’s focus has been on developing IT strategy, leading business solutions by leveraging best practice process methodologies, managing large-scale IT solutions, and systems implementation. At Synoptek, Miguel is steering strategy development, business growth, and client relationship management.
Eric Westrom is currently the Vice President of Business Infrastructure Solutions at Synoptek. With 24 years of rich experience in Executive Management, Strategic IT Consulting, Virtual CIO Services, Process Improvement, IT Roadmap Development, IT Infrastructure, Cloud Computing, Compliance Hosting, Disaster Recovery, Virtualization, and Big Picture Solutions, he helps in growing the organization significantly.
Genya Akselrod is Practice Director, Business Applications - CRM at Synoptek. With 15 years of experience in various avenues of Business Management including Pre-sales/Sales, Consulting, Leadership, and Microsoft Technology Deployment, Genya has led several large-scale projects to completion across many verticals including Public Sector, Healthcare and Finance. At Synoptek, he is an integral part of the Business Applications practice, with a focus on the Dynamics CRM/CE product deployment. He is also involved in the design and development of solutions, business analysis, strategy consulting, mentoring the team, as well as ensuring overall success of the practice.
Tim Becker is Vice President, Architecture and Deployment at Synoptek. As a senior technology executive with 30 years of experience, Tim has constantly demonstrated the ability to create sustainable competitive advantages for businesses through innovative solutions, process change, and effective leadership. As an IT strategist and change evangelist, he has successfully established initiatives that have positively impacted the IT and business strategy of every organization he has been a part of.
Bo Bray is Vice President, ITSM/Operations - Client Advisory at Synoptek. As a results-oriented strategic advisor with over 15+ years of experience, Bo has a proven ability to manage relationships at the executive level, provide strategic IT consulting, and deliver big picture solutions in the global IT sector. He has a consistent history of meeting and exceeding ambitious revenue targets and brings with him substantial experience across Risk Management, Business Process Improvement, and Customer Retention. As the VP of ITSM Operations at Synoptek, Bo defines and implements strategies and operational best practices to foster continuous service delivery, enable compliance, and establish a roadmap for organizational excellence in the application of ITSM services, procedures, and tools.
Tushar Gadhia is Practice Director - Consulting at Synoptek. He is a seasoned leader with a solid foundation in creating, managing, and delivering strategic technology initiatives and operations aligned tightly to tangible business value and expected outcomes. In the last 25 years, he has built multiple high-performing IT Project Management Offices (PMOs) and led global customer success teams across diverse technology solutions. Tushar also has hands-on experience in technology solution development and product management, along with a deep understanding of business processes across multiple lines of business and products.
Chris Gebhardt is currently the CISO at Synoptek. With over 30 years of experience in the field of technology and people management and development, Chris believes in delivering the best results for the business via optimized enterprise enablement. As an experienced technology and cybersecurity leader, he drives efforts towards establishing and maintaining the enterprise vision and ensures information assets and technologies are always protected. He also helps in strengthening internal corporate cybersecurity, governance, and risk for Synoptek while building and re-building relationships with internal teams to create a safe and secure environment.
Alexandra Gorrell is Director, Marketing at Synoptek. With over 18 years of experience, Alex is responsible for the strategic direction, vision, growth, and performance of the overall brand. Alex is known for consistently demonstrating success through conceptualizing, designing, and implementing Go-To-Market Plans and Marketing Strategies. Her expertise across integrated marketing, strategic planning, social media marketing, sales enablement, demand generation, team building helps drive tangible results. Alex's daily practice of promoting transparency and influencing positive change have aided in a strong team culture, as well as driving brand growth, maximizing operational excellence, and delivering new business performance.
Jeff Green is Contracts Director at Synoptek. As an experienced contract management and negotiation professional with over 30 years in the industry, Jeff has a proven track record of successfully negotiating profitable strategic relationships with customers, partners and vendors in the information technology and aerospace industries. He possesses comprehensive knowledge and experience drafting and negotiating various forms of agreements, including customer, vendor, reseller, and referral as well as cloud-based SaaS, professional services, software license and non-disclosure agreements.
Mohit is a strategic and innovative HR professional with 16+ years of experience in various industries, including IT, Retail, Telecom, and Consulting. He is an empowering leader who knows how to provide value through developing and implementing strategic engagement in the HR domain. As a seasoned professional, Mohit has handled multiple portfolios such as Talent Acquisition, Business Partnering, HR Transformation, HR shared services, and Compliance and Governance. At Synoptek, Mohit leads India's human resources function with the sole aim of making Synoptek the best place to work.
Jitendra Jani is VP, International Sales at Synoptek. He has over 33 years of experience in the IT/Software Industry, with aptitude across Sales Strategy, Business Strategy, Account Management, Business Development, Contract Negotiations, Sales Closures, and more, He believes in dealing and resolving problems through consensus and has a strong commitment to the purpose of the organization.
Darshan Kamdar is VP, Finance - India at Synoptek. Darshan brings with him over 26 years of experience in financial planning, tracking cash flows, and analyzing financial strengths and weaknesses. His skills and experience across Accounting, Analytics, Reporting, Statutory Compliance, Legal, and Risk Management have enable him to efficiently lead, direct, and manage the financial aspects of the company while providing strategic recommendations as and when needed.
Tuan Le is Director of Strategic Alliances at Synoptek, engaging clients, partners, and academia on mindful technologies for businesses and society to flourish. He has 20+ years of leadership experience in strategic alliances, pre-sales/sales, solution architect, research & development, and sales & technical enablement. Tuan has a proven ability to harmonize the needs of business and the capabilities of technologies to develop joint partner got-to-market solutions, cross-functional offering development, business planning, and marketing and sales enablement. He has worked at Mindtree, Hewlett-Packard, Lockheed Martin, and multiple startups in the areas of digital transformation, cloud, artificial intelligence, internet security, and orbital dynamics. Tuan is responsible for strategic partnerships with Microsoft, ServiceNow, AWS, Salesforce, and Google.
Bill Mell is Managing Director of the ServiceNow Practice within Synoptek. Bill joined Synoptek in 2021 following the acquisition of his company, Rapid Technologies, where he served as President & CEO. With over 20 years of experience in the Enterprise Service Management space, Bill is responsible for the overall growth of the ServiceNow Practice. Aligning business and philanthropic ambitions, he is passionate about delivering great technology and services to customers while supporting Children's Hospitals through the ServiceNow for Good program.
Manoj Nair is Practice Director, Business Applications - ERP at Synoptek. He has more than 18 years of experience in Software Consultancy, ERP Implementation, Testing, and ISV Development. His areas of expertise include Program Management, Team Building, ERP Implementation and Integration, Quality Assurance and Control, Practice Building and Management, Security and Process Audit, Business Development, and Problem Solving, and Analysis. At Synoptek, he manages various software programs through cross-functional coordination including: reporting on project progress and ensuring audit and quality control of project deliverables.
Nandita Nityanandam is Director, Marketing at Synoptek. A results-oriented Marketing Professional with 17 years of experience, Nandita has wide-ranging expertise across Strategic Planning, Market Research, Brand Building, Go-To-Market Strategy, Demand Generation, Sales Enablement, and more. At Synoptek, Nandita’s comprehensive experience and proven track record in Corporate Communications, Integrated Marketing Campaigns, and Marketing Operations has constantly helped enhance decision-making and productivity while delivering sustainable and measurable results.
Vanessa Novak is Synoptek’s in-house Corporate Counsel. With over 12 years of licensed legal practice, Vanessa brings her experience and talents to Synoptek to lead its legal department, collaborate across all teams of Synoptek’s management, and advise its corporate officers in best Business Practices, Joint Ventures, Operations, Compliance, Security, Finance, and Risk Management. Results-driven, Vanessa combines her legal aptitude with her entrepreneurial spirit to develop successful business solutions for Synoptek.
Sandeep is the Senior Director - Delivery Excellence at Synoptek. He is a results-oriented products and services leader with a proven track record in managing multi-functional teams. He has 18+ years of rich experience in solving complex business and technical problems through process improvement and simplification. At Synoptek, Sandeep manages Application Development, Business Intelligence & Consulting projects across organization.
Tiago Silverio Da Silva is Practice Director, Business Applications - ERP at Synoptek. He has over 14 years of experience in the field of software development and has helmed different roles including that of software engineer, system analyst, ERP consultant, Solution Architect, as well as Director of Technology. At Synoptek, Tiago manages ERP and CRM projects including sales support, integrations, and recruiting. He showcases exceptional technical leadership as well as functional expertise across the entire purchase lifecycle of popular business applications: right from purchase requisitions and quotation to workflow, purchase order, invoice, price/discount agreements.
Manan Thakkar is Practice Manager, Consulting at Synoptek. An IT professional with strong Technical, Analytical and Administrative skills, Manan is a self-motivated and energetic performer, showcasing the ability to make decisions, be accountable, exceed goals, and achieve high-quality results. Over the course of his professional career, Manan has donned several hats including that of a Solution Architect for Manufacturing, Retail, Marketing, Healthcare and Logistics domains as well as a Techno-functional Architect for Banking and Finance applications. With strong hold on designing systems for Cloud, Enterprise Mobility, Finance, and Risk sectors, at Synoptek, Manan exudes expert consulting skills in creating sales pipelines, building strategic roadmaps, handling client discovery, and managing risk and compliance.
Bridget Towt is Practice Director, Infrastructure Performance at Synoptek. She brings with her over 15 years of experience leading complex business initiatives and directing the development of IT solutions. Her efforts have enabled the organizations she has worked for drive sustainable growth while creating operational efficiencies and supporting the development of new business opportunities. At Synoptek, Bridget’s extensive background with the PMBOK (Project Management Body of Knowledge) methodology and her strong understanding of technology makes her a trusted adviser to senior business and IT executives. She excels with her proven ability to lead her team for successful delivery of critical business projects, identify deficiencies and potential opportunities, and develop innovative, cost-effective solutions.
Lana Vernovsky is Vice President, Business Applications at Synoptek. With over 25 years of experience in the Information Technology sector, Lana has had a chance to wear many hats in her extensive career, starting as a developer and onto a business analyst, technical architect, Manager, IT Director, VP of Technology and COO/CIO. As a Digital transformation enthusiast, Lana's experience and strength is in the realm of creating scalable Business Applications roadmaps for Synoptek’s clientele, formulating services, and managing teams.
Morgann Walker is Corporate Controller at Synoptek. Morgann has 12 years of experience in the realm of auditing and accounting and is licensed as a certified public accountant. Morgann has played an instrumental role in establishing, monitoring, and enforcing policies and procedures, thereby guiding financial decisions and protecting organizational assets and IP. Morgann has led successful integrations of three acquisitions and is responsible for financial statement audits and preparation of corporate tax returns.
Darren White is Practice Director, Cloud Advancement at Synoptek. In his 25 years of professional experience, Darren has planned, managed, and delivered complex, large-scale transformational change programs within multiple operating groups while offering development and GTM support, cost reduction recommendations, project management assistance, testing support, and technology Center of Excellence. At Synoptek, he is responsible for the growth and strategic direction of Synoptek’s Public Cloud Practices; he focuses on cloud-related development, sales campaigns, migrations, network strategy building, assessments, cost reduction, project management, and testing – helping businesses unlock the true value from cloud.
Charley Whitt is Managing Director of the ServiceNow Practice within Synoptek. Charley joined Synoptek in 2021 following the acquisition of Rapid Technologies and is responsible for the overall service delivery of the Practice. Combining an extensive technical background with an appreciation for understanding customer requirements, Charley has led services teams in delivering hundreds of successful customer projects, most recently as the Vice President of Professional Services for Rapid Technologies. Since 2009, Charley has dedicated much of his free time raising money and awareness for pediatric cancer causes.
Debbie Zelten is Director, Application Development and Business Intelligence at Synoptek. A PMI-ACP, CSM, and ITIL-certified professional, Debbie has held several consulting, technology, and leadership positions, focusing on application development methodologies and solutions, data analytics, and project management across multiple industries. In the 25 years of her career, she has a proven record of collaboratively working with customers to identify innovative and cost-effective solutions and then leading on-shore and offshore delivery teams to achieve business objectives. At Synoptek, she leads a global team of resources that helps clients execute their digital transformation roadmap projects by providing consulting, design, architecture, and development services.
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