Case Study: Cloud

Azure Cloud Services Enable a Nonprofit Health System to Modernize its Digital Infrastructure, Enhance Operational Effectiveness, and Deliver High-Quality Patient Care

Customer: A not-for-profit health system dedicated to caring for people Profile: The health system advances medicine through education, innovation, and research through 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care centers, and urgent care centers.
Industry: Healthcare
Services: Microsoft Azure Services

The nonprofit’s online presence consisted of three disparate websites, leading to challenges in website management, data handling, and integration with third-party apps. The organization faced inefficiencies in data ingestion, suboptimal ETL pipelines, and difficulties managing the external member portal. Additionally, they grappled with legacy systems, performance issues, and security risks, hindering their ability to scale and focus on patient-centered care and innovation.

Understand how Synoptek’s Microsoft Azure Cloud Services helped the nonprofit with:

  • Ongoing Sitecore website management, performance tuning, and stability via 24/7, SLA-driven software maintenance.
  • Reliable member portal experiences, pipeline changes, and multi-site environments within a single instance.
  • A significant boost in operational efficiency, resulting in reduced costs and improved resource utilization.

“I want to extend my appreciation for the awesome work the Synoptek team did in setting up the AZ copy. Not only were they informative, but also very patient. The amount of time we can save due to this is still unimaginable to me. I’m so grateful to have their support”.
– Sr. IT Analyst

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