The client needed to modernize its legacy systems and operational technologies to streamline business processes, reduce inefficiencies, and stay competitive in a highly dynamic industry. Using 50+ disparate systems, siloed data, and manual processes led to poor visibility, data inconsistencies, and operational bottlenecks. Without an integrated digital platform, the manufacturer struggled with accurate forecasting, real-time insights, and collaboration across sales, marketing, manufacturing, and finance teams.
Synoptek implemented a comprehensive digital transformation program to consolidate systems, automate workflows, and build a modern, scalable tech ecosystem. Key initiatives included migrating to Microsoft Dynamics 365 Finance & Operations, implementing Dynamics 365 Sales & Marketing, integrating SharePoint Online, deploying Power BI for real-time analytics, and migrating infrastructure to Azure for cost optimization. Additional efforts included PowerApps development, financial systems consolidation, and advanced sales forecasting tools.
By modernizing the client’s operations and technology landscape, Synoptek enabled substantial business improvements:
- Dave Hofmeister, Vice President, Information Technology