The client required a complete IT setup from scratch during its divestiture and sought a reliable partner to rapidly deploy secure, scalable systems that could support a global, mobile workforce while ensuring uninterrupted business operations and meeting stringent governance standards.
Synoptek delivered a comprehensive MxP-driven solution, building the client’s IT ecosystem from the ground up. This included deploying Microsoft 365, secure cloud infrastructure on Azure, global service desk support, advanced cybersecurity frameworks, and AI-driven monitoring through aiXops.
Key Outcomes:
- Reduced IT investment by 97% with scalable managed services
- Achieved 3X annual cost savings versus in-house IT
- Enabled zero downtime during transition and operations
- Delivered high user satisfaction with a 4.9/5 rating and global support