Driving the Future of Freight: T-One Redefines Modern Logistics with Microsoft

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Transportation One (T-One), a rapidly growing 3PL brokerage firm, was constrained by an aging, fragmented Transportation Management System that could no longer support scale or customer expectations. Operational silos, limited shipment visibility, and manual processes slowed decision-making, reduced efficiency, and made it difficult to deliver consistent service across sales, operations, procurement, and finance. T-One needed a modern, scalable platform to unify operations, improve transparency, and enable future growth.

Synoptek partnered with T-One to design and implement a cloud-native, Microsoft Azure–based TMS that reimagined the logistics value chain end to end. The solution unified shipment lifecycle management, carrier and customer operations, analytics, and automation into a single platform—powered by Azure, Power BI, Synapse Analytics, and a Copilot-ready architecture. Built for scalability and zero-downtime deployment, the new TMS delivers real-time visibility, intelligent workflows, and AI-ready innovation to support both current operations and future marketplace expansion.

The modern Microsoft-powered TMS enabled T-One to operate with greater speed, visibility, and confidence while supporting rapid business growth. By automating workflows and embedding real-time analytics, Synoptek helped transform logistics operations into a scalable, data-driven engine for performance.

  • Accelerated growth and efficiency: $15–$20M in annual revenue growth, 63% increase in pre-booked loads, and 20% higher carrier utilization.
  • Improved service performance: 56% faster on-time pick-ups, 58% faster on-time deliveries, and 81% higher e-tracking adoption.
  • Scalable, future-ready platform: Zero-downtime go-live with immediate user adoption and a foundation built for AI-driven insights and continuous innovation.

TMS builds are complicated. Logistics is complicated. In my experience, working with Synoptek has been very positive. Everyone at Synoptek has helped accommodate our needs and provided solutions that have enabled us to build a wonderful product. I look forward to improving that product with the team and to years of shared success with our new TMS solution and the many wonderful things that will come of it.”

- Chief Operating Officer, Transportation One