The brokerage firm relied on a legacy transportation management system and multiple inefficient tools to track shipments. This led to poor visibility, issues in freight compliance management, and disorganized contract management.
Learn how Synoptek’s suite of application development and managed IT services helped the brokerage firm cater to enhance visibility into shipments, streamline cross-border logistics, and optimize labor costs by leveraging a 24/7 global support helpdesk, thereby:
- Increasing on-time delivery of shipments by 58% via workflow automation, real-time visibility, and a state-of-the-art tracking board.
- Improving pre-book loads by 63% by streamlining the process of planning and scheduling shipments and ensuring the necessary resources are available when needed for on-time deliveries.
- Reducing average processing time for load tenders to under 2 days by aligning available carriers with the best load options based on factors such as capacity, cost, and delivery requirements.
- Enhancing carrier utilization by 20% through real-time resource analysis, optimization of routes and loads, and improved fleet capacity.
TMS builds are complicated. Logistics is complicated. In my experience, working with Synoptek has been very positive. Everybody at Synoptek has helped to accommodate our needs and provided solutions that have allowed us to build a wonderful product. I look forward to improving that product with the team and to years of shared success with our new TMS solution and the many wonderful things that will build and come of it.”
- Chief Operating Officer
Customer: A non-asset transportation brokerage firm
Profile: The firm offers full-service, multimodal logistics solutions to meet the demands of the transportation industry
Industry: Transportation
Services: Application Development, Business Intelligence, Managed Services, and IT Outsourcing
