The nonprofit supporting education, health, housing, and financial stability faced challenges with its Rental Assistance App, initially designed for a single program. The app could not support multiple programs, leading to inefficiencies and data management issues. Reliance on a solution that was not HIPAA compliant and lacking automation for document management made matters worse.
Synoptek’s application development and integration services enhanced the app functionality and performance, integrated it with HMIS, and migrated workflows to Salesforce. This allowed for streamlined landlord onboarding, document signing, and better data security.
Learn how Synoptek’s solution enabled the nonprofit to:
- Support multiple programs through a unified app.
- Improve landlord management with self-service portals.
- Migrate data to Salesforce for enhanced security and compliance.
I heard 2 senior executives say, and I quote, “Synoptek is hands down the best developer I have ever worked with in my entire career…always exceed expectations…can handle curve balls…always timely and on budget.” Congratulations on such rave reviews. This will get at a minimum County-wide recognition and perhaps National. You should educate the cities and counties about these programs…they must all have access to funds that need to be managed.”
- VP, Corporate Engagement
Customer: A government organization striving to improve lives in the community
Profile: The nonprofit is committed to leading the fight for equality by removing barriers, closing gaps, and leveling the playing field for citizens.
Industry: Nonprofit
Services: Application Development, Enhancement, Salesforce Implementation & Customization, Integration, Data Migration and Management, and Ongoing Solution Support
