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Home / Insights / Case Study / Employee Engagement and Performance Monitoring Platform Enables an HR Tech Startup to Improve Collaboration and Enhance Compliance Monitoring
With a deep knowledge of the industries needing skilled part-time human resources, the HR tech startup was founded to build a state-of-the-art SaaS platform. The current requirement was to build a platform to focus on employee engagement, collaboration, performance management, and compliance monitoring. In the past, the founders had built a legacy system to service a pool management company for the same purpose.
The comprehensive online platform was required to carry out day-to-day reviews of employees, including monitoring their duties and responsibilities and enabling regular training and certifications. The platform was also required for incentive management programs, with cross-industry exposure, and required several features, including a self-service administration portal, gamification, interaction management, as well as daily performance management of employees and teams.
As an organization with deep experience and expertise in SaaS-based projects, Synoptek developed a modern SaaS-based online platform with a web app interface that has a minimalistic design and user-friendly features. We deployed a multi-tenant application based on a microservices architecture using Node+Vue JS and MySQL deployed on Azure.
We also developed a mobile app for users with a limited feature set and incorporated an intuitive design using standard icons and graphics. The different portals and modules developed included:
Administration portal to enable the administrator to have access to all modules and features from a single portal. All customers and their configurations, settings, and subscriptions can be managed from the administration portal – along with account-level management. For this portal, Synoptek developed a web application and enabled the following:
Dashboard module to enable users to view actionable information which needs their attention. Using a single dashboard, employees and managers can view information that caters to their requirements. For this, Synoptek enabled:
Employee management module to maintain and monitor all information on employees, right from training and interaction ratings to task assignment and employee onboarding/off-boarding. For this module, Synoptek enabled:
Group activity or training module to enable the creation of multiple trainings for a group of employees. For this module, Synoptek enabled the following features:
Points calculation module to allow every employee to obtain awarded points at the end of the day based on defined criteria. For this module, Synoptek enabled:
Tasks and reports to enable the creation of different reports that will be part of the Customer Portal Web Application. For this, Synoptek enabled
Competition module to promote a competitive spirit within employees and enable performance improvement through gamification of certain day-to-day activities. Key features enabled by Synoptek for this module included:
Synoptek has enabled the HR tech start-up to transform its in-house employee management portal into a modern SaaSbased online platform. The portal developed by Synoptek is now being used by the HR startup across 25 organizations in 5 industries, with over 700+ weekly active users and zero churn rate. Thanks to Synoptek’s services, the startup can: