| Customer: The land services branch of the United States Armed Forces | Profile: The army aims to fight and win wars by providing prompt, sustained land dominance across the full range of military operations and spectrum of conflict in support of combatant commanders. |
| Industry: Armed Forces | |
| Services: ServiceNow |
Army garrison residents were involved in a housing crisis during which home maintenance would take upwards of 30 days to complete. With no visibility into the state of their case or claim, they were eager to implement a ServiceNow solution as the crisis reached congressional visibility.
Learn how Synoptek’s suite of ServiceNow Managed Services enabled:
- Real-time status updates
- Accurate Demand Maintenance Order tracking
- Automated the audibility of maintenance and enabled instant reporting
