RPA Boosts Efficiency for a Mental Welfare Agency

The mental welfare agency performed data entry tasks manually, adding to human effort and increasing the probability of errors. At the same time, despite having SharePoint for internal communication and collaboration, the team was forced to download forms manually, fill out the information, and then email a notification to the supervisors.
Via robotic process automation (RPA), Synoptek helped the client:

• Increase efficiency by eliminating manual intervention and reducing the time spent on mundane tasks.
• Improve accuracy through consistent and accurate incident tracking and report generation.
• Enhance productivity by allowing users to focus on more value-added tasks.