Cisco VoIP Hosting and Migration Services

A full-line of Cisco-based IP telephony services

CISCO VoIP Hosting and Migration Services

A Cisco VoIP system gives users an abundance of features with ease of management.  Support your mobile workforce and at the same time reduce capital costs.  If designed properly, a VoIP system can use your existing data infrastructure.  Provide backup and disaster recovery so your business keeps operating by connecting multiple offices or home workers together.  Experts at Synoptek Managed Services can provide complete hosting and US-based 24×7 Help Desk services meeting all of your Cisco VoIP needs.

Cisco VoIP Migration Services Include:

  • Current system and infrastructure/wiring analysis
  • Hardware and software requirements analysis
  • Voice and data needs analysis
  • Understanding growth projections and risk factorsReduce-IT-Costs
  • Current state to projected state analysis
  • Call tree migration
  • Wide-area and local-area network analysis
  • Traffic analysis using the Cisco Unified Communications Manager (CUCM)
  • Analysis and configuration in connecting to MS Exchange server
  • IP infrastructure readiness, telephony network readiness
  • Implementation planning meetings
  • Site preparation changes and issues
  • Implementation timeline and testing
  • Remote access requirements
  • Governance and administration configuration
  • Help desk and training procedures
  • Moves, adds and changes process
  • Trouble reporting and escalation plan

Cisco VoIP Hosting Services Include:

  • Industry leading Service Level Agreements (SLA’s) for VoIP hosting and data storage
  • Uptime guarantees of up to 99.99%
  • Competitive pricing based on usage parameters that the client can set and change
  • Predictable monthly billing for VoIP hosting and data storage
  • Optimized Storage Area Network (SAN) configuration to save you data storage costs
  • Scalable so capacity may be increased or decreased quicklyIT Consultant Services
  • Managed load balancing for data storage
  • Managed Security: Intrusion Detection 24x7x365
  • Multiple firewall options available, VLANS, 128-bit and 256-bit encryption algorithms maintain data security
  • SSL and token-based credentials for remote access and end-user authentication
  • Advanced BGP protocols
  • Virtual storage tiering automates data movement based on application affinity and workload
  • Up to 64GB per virtual machine
  • Network bandwidth can be designed to accommodate peak traffic periods
  • Availability to connect to multiple Tier 1 Internet providers in the same facility
  • Embedded data security protects data assets through role-based administration, encryption, spam and anti-virus filters
  • Utilization of Synoptek MS expert System Administrators
  • Use of leading-edge advanced software server and networking administration tools
  • 24×7 facility-based security access, alarms and video surveillance systems
  • 24×7 monitoring and management services
  • 24×7 phone, email and trouble ticket support
  • System updates and patches
  • System data backups
  • Virtualization and storage
  • Monthly reporting and documentation on Key Performance Indicators (KPI’s)
  • Independent client directory structures and dedicated applications environment
  • Advanced trouble ticketing system
  • Proven problem reporting and resolution methodologies
  • Access to real-time portal monitoring of components processes and host server workloads
  • Hosting via Tier 3 facility with N+1 infrastructure
  • Compliance with SSAE SOC2

Understand Synoptek's Better Approach to: Managed IT Services, Cloud Hosting, IT Consulting and IT Security Services

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