Cloud Services

A new level of agile, secure, cost-effective, data storage

Cloud Management and Storage Solutions

Synoptek’s managed IT support services for cloud hosting and data storage from our global data centers provides the agility and efficiency you expect from a trusted 20-year veteran. You select private, public, or hybrid cloud custom configurations over multiple locations and multiple environments based on your business needs.

More than just rack space and power, Synoptek managed hosting services are leading the way in providing a new level of outsourcing that includes advanced security and protection, industry compliance criteria, risk management, redundant connectivity, and customizable backup and disaster recovery solutions using progressive IT platforms and processes.

Cost Effective Enterprise-Class Managed Environments

Once aware of your IT infrastructure activities and scenarios in real time, we ensure your business continuity with accurate and efficient recovery solutions, considering your business objectives and plans for growth and risk management. We rely on multiple redundant fiber circuits connecting our data centers to provide high throughput and load balanced connectivity, ideal for supporting your multi-site business workplace scenarios.

Live Monitoring 24×7 in Three Enterprise Operations Centers

We rely on tier level 1-4 data centers to manage your environment and provide live monitoring services at the right cost. We stand behind a 100% uptime guarantee from our enterprise operations centers to monitor your IT environment from three redundant geographically diverse locations. We currently operate data centers in California, Idaho, Nevada, Colorado, the UK, and the Netherlands. Optimized for both storage space and computing resources, this hosting capacity permits us to quickly scale to accommodate seasonal demands and new acquisitions.

Expert IT Professionals with Diverse IT Skills

Clients employ the blended experience of over 150 professionals with certifications in over 70 disciplines. Our customer service exceeds expectations, demonstrated by a 92% client satisfaction rate. Our US based technology professionals guide IT leadership to optimize costs for cloud computing services by bringing visibility to technology consumption and spending. Synoptek’s cloud hosting and storage services optimize valuable IT resources and manage day-to-day IT infrastructure administration tasks.

Proven Managed Cloud Hosting

Custom service level agreements are designed for each client, including 100% uptime guarantees and concise incident escalation procedures. Synoptek gives special attention to specific organizational performance objectives. Our clients will tell you about the depth of the Synoptek managed hosting services, how we deliver, and how we help companies to raise the bar.

IT Strategy, Planning and Consulting

Synoptek IT support services go above and beyond the expectations of our clients. We specialize in evolving businesses through adoption of new technologies, and progressive processes, leveraging our expert IT advisory services to manage your IT. We assign a lead technical engineer to provide insights into different technologies and solutions to improve your business. You benefit from a partner-based savings plan, and we offer a scalable solution to help you manage incoming staff at no extra cost.

The Benefits of using Synoptek Cloud Hosting Services:

  • Industry leading Service Level Agreements (SLA’s) for cloud hosting/computing and data storage (Learn more about our data storage facilities)
  • Uptime guarantees of up to 100%
  • Competitive pricing based on usage parameters that the client can set and change
  • Infrastructure as a Service (IaaS): no capital investment required
  • Software as a Service (SaaS): All popular operating systems and leading Microsoft Applications supported, including Office 365
  • Predictable monthly billing for cloud hosting and data storage
  • Optimized Storage Area Network (SAN) configuration to save you data storage costs
  • Advanced trouble ticketing system
  • Mobile applications, corporate sites, rich media sites and test and development sites supported
  • Game servers, VoIP, streaming video or other latency sensitive applications supported
  • Microsoft Servers, Linux Servers, VMware environments, Hyper-V supported
  • MS Exchange, MS SharePoint, Esri Geospatial Applications, Cisco VoIP,Enterprise solutions (i.e. PeopleSoft, Oracle, Citrix, Siebel, Hyperion) supported
  • Application setup and migration services for; Qualiac, Great Plains, SAP, Voyager and more …
  • Access to databases on a pay-per-use basis

Synoptek Managed Cloud Hosting Includes:

  • Managed Security: Intrusion Detection 24x7x365
  • Hosting available in up to Tier 4 facilities with N+1 infrastructure
  • Virtualization and optimized storage
  • Unified data storage architecture supporting multiple workloads
  • Scalable so capacity may be increased or decreased quickly
  • Managed load balancing for data storage
  • Multiple firewall options available, VLANS, 128-bit and 256-bit encryption algorithms maintain data security
  • SSL and token-based credentials for remote access and end-user authentication
  • Virtual storage tiering automates data movement based on application affinity and workload
  • Use of leading-edge advanced software server and networking administration tools
  • Network bandwidth can be designed to accommodate peak traffic periods
  • Availability to connect to multiple Internet providers in the same facility
  • Embedded data security protects data assets through role-based administration, encryption, spam and anti-virus filters
  • System updates and patches
  • Administration by Synoptek expert System Administrators
  • Up to 64GB per virtual machine
  • Proactive security scans monitoring for database, operating system, SNMP and hardware issues
  • 24×7 facility-based security access, alarms and video surveillance systems
  • 24×7 monitoring and management services
  • 24×7 phone, email and trouble ticket support is available
  • Monthly reporting and documentation on Key Performance Indicators (KPI’s)
  • Compliance with SSAE, SOC2

Synoptek’s Managed Cloud Hosting services are leading the way in providing a new level of managed hosting services. Contact Us now to find out more.