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Synoptek provides a tailored suite of ServiceNow Managed Services to help organizations standardize IT across a common platform to improve service availability, provide an intuitive service experience, analyze critical service metrics, and reduce enterprise risk.
Through our comprehensive ServiceNow Assessment, Implementation, and Support Services, we help clients maximize the true value of their ServiceNow investment. Our long history of successful client partnerships within the ServiceNow ecosystem across industry sectors means you can operate efficiently and innovate at scale.
Synoptek is led by experienced thought leaders in the ServiceNow ecosystem. Our ServiceNow Practice has over 23 years of experience in Enterprise Service Management. When you move forward with Synoptek’s ServiceNow Managed Services, you will gain access to industry-specific ServiceNow expertise built upon ServiceNow-certified resources.
Our collaborative, global delivery team of ServiceNow consultants with end-to-end resource coverage can help you expedite your digital transformation journey, enhance employee experience, and optimize customer service delivery.
We understand that your ongoing ServiceNow needs change; therefore, we offer a range of flexible plans that can adapt to your evolving business requirements. With our ServiceNow Application Managed Services plans, you can reduce development and administration backlogs, supplement your internal teams, and accelerate project deployments to realize maximum value from the ServiceNow platform.
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OUR BUSINESS APPLICATIONS SERVICES
"I wanted to shout out to the Synoptek team for the great work done on the ServiceNow project. The team has provided (and demonstrated) significant value to the project with their ServiceNow expertise.”
A GLOBAL TECHNOLOGY FIRM
The cloud communications company was undergoing a merger. However, legacy systems and manual spreadsheets limited visibility into different aspects of IT Service Management. ServiceNow implementation helped merge multiple siloed service management tools into one cohesive system, enabling automation, improving reporting, and standardizing request management.
Synoptek has created the “ServiceNow for Good” program to give back to the Children’s Hospitals in our clients’ communities. Through this program, we donate 1% of all ServiceNow Managed Services revenue and 1% of all ServiceNow software license revenue received from our clients to their local children’s hospitals.
100% of the donations are made to the hospital’s oncology department to support children with cancer. This unique program is made possible through our corporate partnership with the Children’s Miracle Network and their 170 member hospitals across the US and Canada.
Synoptek has also established a “ServiceNow for Good” leadership council to encourage corporate community involvement. The leadership council comprises corporate leaders passionate about ServiceNow and giving back to society. Please contact us to be considered for a leadership council seat.