Synoptek is your catalyst for unlocking the full potential of Microsoft Dynamics 365 — transforming operations, intelligence, and user engagement into measurable business outcomes.
As a Microsoft Solutions Partner with 20+ years of experience and 150+ specialists across the US, India, and Canada, we deliver tailored strategies and integrated solutions for mid-market organizations that demand both expertise and speed. With proven Microsoft credentials and deep industry expertise in manufacturing, engineering, construction, logistics, healthcare, professional services, financial services, and higher education, Synoptek is your trusted partner to design the right solution, execute with operational excellence, and continuously manage outcomes across the Microsoft Cloud ecosystem.
As the first Managed Experience Provider (MxP), we go beyond traditional implementation and management . We focus on accelerating results, streamlining operations and delivering exceptional experiences that drive exponential value.
Join us at our booth!
Booth #1914
Beyond Channels: Building Future – Ready Dynamics 365 Contact Centre for Agility, Growth and Unmatched Reliability
Session: Inventory ControlMonday, October 20, 9:45 – 10:45 AM ET Speaker: Carlo Bergamini |
Session: Knowledge is Power! Understanding the Knowledge Base in D365 CEMonday, October 20, 9:45 – 10:45 AM ET Speaker: Ryan Talsma |
Session: Transforming Sales and Service Processes to Drive Revenue Growth: A Dynamics 365 Success StoryTuesday, October 21, 9:45 – 10:45 AM ET Speaker: Brian FehsenfeldSpeakers – Shibaura: Rick Dambrosio, Hemantha Wansekera, Charles Gorman |
Session: Better Together: Outlook and D365 CETuesday, October 21, 8:30 – 9:30 AM ET Speaker: Ryan Talsma |
Session: Get the Most From Your Data by Leveraging DashboardsTuesday, October 21, 3:00 – 4:00 PM ET Speakers: Ryan Talsma, Shikhar Agarwal |
Session: Dynamics Marketing – How to Configure and Measure Marketing ROITuesday, October 21, 3:00 – 4:00 PM ET Speaker: Greg Luttrel |
Session: D365 F&SCM Subledger to General Ledger Reconciliation: Avoiding DiscrepanciesThursday, October 23, 8:15 – 9:15 AM ET Speaker: Ciska Breedt |
Session: Maximizing Efficiency: How Metal Process Manufacturers Can Leverage D365 SCM for Growth and ProfitabilityThursday, October 23, 10:45 – 11:45 AM ET Speaker: Doreen Battaglia |
Session: Scaling for Success: Building a Future-Ready Software & Infrastructure Footprint for Growth Through AcquisitionThursday, October 23, 10:45 – 11:45 AM ET Speaker: Nicolette Richards |
Brian Fehsenfeld
Practice Director, Business Applications CRM
Carlo Bergamini
Lead Solution Architect
Ryan Talsma
Dynamics CRM Senior Functional Lead
Shikhar Agarwal
Vice President, Digital Enterprise
Ciska Breedt
Senior Solution Architect
Greg Luttrell
Solution Architect
Doreen Battaglia
Lead Enterprise Architect
Nicolette Richards
Senior AX Engagement Manager
Mike Giles
Vice President, Consulting
Kate Jones
Vice President, Marketing
Paul Houcek
Program Management Director, Dynamics
Bhavin Sankhat
Practice Director, Workforce Productivity
Miles Feinberg
Senior Business Development Manager
Scott Boedigheimer
Senior Business Development Manager
Ricardo Ordonez
Practice Leader, RTC
