Faq : Managed Services

What are Application Management Services (AMS)?

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Application Management Services (AMS) is outsourcing the ongoing support for your apps to a technology partner specializing in application support and maintenance. It is commonly also known as Managed Application Services or Application Managed Services. AMS enables you to improve app performance, increase user satisfaction, and free your internal IT team to focus on moving your business forward, instead of spending time dealing with application quality, availability, security, and UX issues.

Why do You Need Application Managed Services?

Is application management suitable for you and your company? Here are a few compelling reasons to help answer this question:

1. You Want to Save Money, Time, or Both

Application management services help save two things, money, and time. By entrusting your applications and IT infrastructure to a skilled application management services provider, you free teams to address other critical issues. With efficient professionals on the job, you get more for your dollar.

2. You need Specialists

Maintaining complex IT infrastructure necessitates hiring many specialists with deep knowledge and experience of managing diverse applications across different languages, operating systems, devices, and technologies.

3. You are Experiencing a lot of Change

In the technology world, change is the only constant. Since new applications, features, and technologies must constantly be adopted, with an Application Managed Services provider in tow, competent resources will automatically handle all aspects.

4. You Have to Measure Performance

A qualified Application Management Services team can track the performance, functionality, storage, and other aspects of your web and mobile apps. These metrics can be used to ensure that your applications are working as expected, identify areas for improvement, and suggest steps to ensure your performance goals are met.

What are the Benefits of AMS?

  • Innovation: Application Managed Services guarantee that applications are well-managed, allowing internal teams to devote more time to new ideas, make crucial business choices, and provide support in a more timely and effective manner.
  • Increased performance: Application Management Services improve performance by synchronizing design, development, and testing efforts and reducing maintenance.
  • Business continuity: Application Management Services lower the risk of IT and other downtime for your company and customers. The team also applies best practices when creating and implementing systems, which helps boost efficiency. This helps your firm stay focused on what it does best.
  • Total cost of ownership: Application Management Services improve flexibility by reducing the time taken to develop and deploy apps. Fewer IT staff is required to handle problems, allowing teams to improve efficiency while lowering operating costs. Constant fine-tuning can also eliminate poor performance and reduce overall service costs.

Why Should You Consider Synoptek’s Application Managed Services?

Synoptek, a leading AMS Provider, offers Managed Application Services that include management, monitoring, and proactive maintenance to ensure that your ERP, CRM, and e-commerce systems can deliver faster business results. We adopt a revolutionary approach to Application Managed Services, ensuring that you stay relevant and updated in today’s competitive business environment by constantly striving for ongoing improvement, innovation, and optimization.

Our key Managed Application Support and Maintenance Services include:

  • Ongoing Monitoring and Maintenance
  • User Management and Access Control
  • Disaster Recovery and Business Continuity
  • Vendor Management
  • 24×7 Helpdesk Support

Accelerate your business and technology evolution with world-class Managed Services

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