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Maximize efficiency and minimize downtime with Synoptek’s Application Managed Services
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All applications need management throughout their lifecycle, whether they are out-of-the-box or custom.
Several factors contribute to organizations’ struggles to deliver expected value and ROI, such as:
Synoptek’s advisory-led Application Managed Services help organizations navigate the complex web of custom and business apps.
We focus on measuring our customer’s capability and maturity level and provide tailored, business and customer-experience-driven services that meet their business needs.
Whether you are struggling to reskill your employees for modern applications, have limited or no global scaling capacity, or grapple with low user satisfaction levels, we can scale up AMS delivery capacity to meet the unique demands of your business and help you meet your goals and your vision.
Advisory-led Application Managed Services
Customized and Tailored Offering
Qualified and Certified Pool of Application Experts
Global Delivery Model
Managed Helpdesk
99.99% Uptime Guarantee
Flexible Pricing Model
Two Decades of Application Management Experience
NPS in 2023
CSAT in 2023
Synoptek’s Application Managed Services are aimed at supporting and maintaining the performance and functionality of your applications. From resolving incidents to responding to user requests that require specific product knowledge and expertise, we make use of the best tools and strategies to drive value for every customer we work for:
We carry out routine system administration, including assessment of your inventory ISV and integrations, version/release management, service updates, security reviews, health checks, etc.
We manage all your application data end-to-end, from imports/exports to data cleansing, archiving, storage, and retention.
We enable continuous application monitoring to evaluate and assess functionality as well as user sessions, batch jobs, and database and integrations.
Our Managed Application Services aren’t just limited to feature/capability monitoring. We also monitor the underlying dev/test/stage/prod environment of your apps, carry out necessary SQL/query insights, and track health metrics.
Through the implementation of the appropriate access control and compliance policies, we help transition your users to the new application environment and ensure usage is controlled yet seamless.
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Explore our Range of End-to-End AMS
When it comes to managing and optimizing complex and evolving tech ecosystems, Synoptek offers a comprehensive suite of Managed Services. Carefully curated by experts, these services can be tailored to address specific business needs and challenges: