About Mark

Mark Emery is the Practice Director of Digital Customer Experience at Synoptek. With over two decades of expertise in digital, word-of-mouth, and experiential marketing and sales, Mark has worked with globally recognized brands such as IHG, American Express, Starbucks, Coca-Cola, and Mercedes AMG. He provides strategic guidance and leadership, ensuring that client needs are met through innovative solutions and services.

Before his current role, Mark held prominent leadership positions, leading high-performing teams and delivering exceptional service across multiple industries. With a diverse background that spans digital marketing, client services, and customer experience leadership, Mark brings a unique blend of strategic insight and operational expertise, always focusing on driving exceptional outcomes and long-term client satisfaction.