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Mike Venezia is a Business Development Manager of Synoptek's Central region. With over 10 years of experience, Mike's background in ESM, ITSM, ITIL, CMDB, Customer Service Management, and Infrastructure solutions has enabled the development of best-in-class platform approaches for Fortune 500 companies. As part of his overall role, he collaborates with business and IT stakeholders to help them transform operations in a way that delivers tangible gains for the company.