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September 15th, 2016 - By Tyler Suss
IRVINE, Calif., September 15, 2016 – Synoptek, an award-winning managed IT services and managed cloud services provider, was recently recognized among the world’s Top 100 cloud services providers (CSPs), according to Penton’s sixth-annual Talkin’ Cloud 100 report. Synoptek ranked #20 on the 2016 Cloud Report, and was the only qualified tier-one Total Service Provider among the top 20 CSPs.
To be honored as a top Cloud Service Provider on the Talkin’ Cloud 100, Penton conducted research on firms analyzing their annual cloud services revenue growth, innovative cloud offerings, and support models. Last year, Synoptek ranked #50 on the Talkin’ Cloud 100 Report. Moreover, this is the fourth straight year Synoptek has received this honor by Talkin’ Cloud. By aggressively expanding operations in San Diego, CA, Marlborough, MA, Pittsford, NY, New Brunswick Canada and Raleigh SC, Synoptek has evolved into a nationwide top 20 CSP.
Synoptek Recognized by Microsoft as a Certified Azure Provider to the Market
In 2016, Synoptek has made significant investments and improvements to enhance their cloud offerings. Early this year, Synoptek was identified by Microsoft as one of only 18 approved US partners as a member of the elite Microsoft Cloud OS Network (COSN). Synoptek underwent extensive auditing and technical scrutiny to assure they had the required quality of infrastructure and management to properly deploy and support an Azure-based cloud environment. Customers seeking the inherent performance and resilience of Azure along with comprehensive 24/7 support of all IT systems can now strategically source a single service provider for all of their IT support needs. Read the entire COSN press release here.
2016 ACE Awards Shine Light on Outstanding Customer Support Model
In addition to investing in new cloud offerings, Synoptek has focused on improving IT service quality and consistency, enhanced staff training programs, and refined customer feedback processes. Synoptek’s commitment to provide customers with the highest levels of service excellent was demonstrated by receiving three 2016 ACE Awards including: Voice of the Customer, Innovation in Customer/ Employee Engagement, and the Judge’s Choice Winner for Contact Center. Read more about Synoptek’s impressive customer service improvements here.
Synoptek serves many of the top industry leaders in their respective verticals including healthcare, financial services, county and municipal government, and non-profit organizations. Synoptek offers a unique suite of managed cloud services, including private, public, or hybrid custom configurations over multiple locations and environments.
“We continue to invest in high caliber tools, processes, and resources each year, and we are delighted to be honored for delivering exceptional cloud performance and support,” said Mike Bank, Vice President at Synoptek. “We are aware that this is a crowded market place. Only by providing enhanced levels of support and an exceptional customer experience can we continue to serve as a leader in the cloud and managed IT services space.”
“We are proud to be recognized as a top Cloud Services Provider as it demonstrates our long-term commitment to serving our customers and providing the most innovative offerings on the market. Our goal as an organization has always been to evolve with the technologies we support and be a leader among leaders in Cloud and IT Services. We see the velocity of changes continuing to increase and we expect Synoptek to be at the forefront of that change,” said Craig Brechner, President at Synoptek.
Synoptek’s clients benefit from the blended experience of over 475 IT professionals with certifications in over 70 disciplines. For more information on Synoptek’s cloud services, or the company in general, please contact Synoptek.
Synoptek provides information technology management services and support to organizations worldwide. The firm manages and operates IT infrastructure with 24/7 operations, automated toolsets, and highly skilled technologists. Headquartered in Irvine, CA with business operations in San Francisco, CA, Sacramento, CA, Las Vegas, NV, Boise, ID, Denver, CO. Marlborough, MA, Pittsford, NY, New Brunswick Canada and Raleigh SC, Synoptek has been recognized as one of the Top 100 Cloud Service Providers by Talkin’Cloud.com and one of the Top Managed Services Providers by MSPMentor, among other honors from Inc. Magazine, Deloitte and others. Learn more about Synoptek at www.synoptek.com.
Penton drives performance for more than eighteen million professionals each and every day. They rely on us to deliver: Insights, information, data & workflow tools to inform critical business decisions; networking & community to engage them with industry peers & partners; and marketing services to advance their business performance & deliver ROI.
Talkin’ Cloud, produced by Penton, is the go-to resource to learn about the business of cloud. Talkin’ Cloud features news, research, Channel Expert Hour Webcasts, FastChat videos, and more. Penton is a growth company with a track-record of strong performance and success and is backed by its co-owners: MidOcean Partners and U.S. Equity Partners II, an investment fund sponsored by Wasserstein & Co., LP.
Tyler Suss, Digital Marketing Manager, Synoptek
Nicole Henderson, Editor in Chief, Talkin’ Cloud
 To be honored as a tier-one TSP, a service provider is required to generate 70%+ of revenue from a combination of cloud, managed services, and IT consulting services, and produce $180,000 worth of revenue per employee. When it comes to cloud, managed services leadership, and employee efficiency, only tier-one providers have a “true” Managed Services focus.