IT Services for Transportation & Logistics

Redefining Global Supply Chains with Next-gen IT

The transportation and logistics industry is under constant pressure from volatile freight margins, cross-border tariffs, economic uncertainty, and escalating cyber threats. Synoptek helps organizations navigate and grow through this complexity with over two decades of industry expertise, a proven track record with 30 clients, and more than 60 successful integrations across Transportation Management Systems (TMS), Warehouse Management Systems (WMS), Commercial Off-the-Shelf (COTS) solutions, and enterprise platforms.

Below are a few outcomes that reflect the impact of our logistics and technology partnerships.

20%

Increase in carrier utilization

63%

Increase in load pre-booking

250%

More daily transactions processed

56%

Increase in on-time pick and on-time delivery

60%

Automation in shipment building

85%

Automation in the shipment lifecycle process and truck tracking

90%

Reduction of legacy licenses and associated costs

110%

Productivity increase with half the team size

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Our Services and Solutions

Synoptek’s Transportation and Logistics Center of Excellence (CoE) framework is built to accelerate digital transformation across the logistics ecosystem. Leveraging our expertise in AI, cybersecurity, cloud, application development, IT infrastructure, and real-time communications, we help organizations modernize, scale, and drive resilience, efficiency, and long-term growth as a trusted strategic partner.

  1. Transportation Management System

    Design, implement, and integrate customized Transportation Management Solutions and load boards with third-party platforms to optimize business processes, boost productivity, and maintain a competitive edge.

  2. Comprehensive Logistics Management

    Migrate systems and workloads to the cloud to streamline multimodal logistics operations, enhance real-time visibility, improve scalability, and reduce IT infrastructure costs for more agile logistics management.

  3. Decision Support Rule Engine

    Leverage industry-specific expertise to automate complex shipment processes, modernize your IT ecosystem, adapt to shifting demands, and minimize risks while enhancing operational efficiency.

  4. Supply Chain Visibility and Performance Analytics

    Implement advanced ETL and automation tools to convert raw data into actionable insights, optimizing capacity, improving sales forecasting, and streamlining shipment management for enhanced decision-making and performance.

  5. Tender to Accounting Process Automation

    Integrate tender management, invoicing, and accounting systems to ensure minimal errors, accelerate processing times, and enable automated real-time tracking of tender outcomes.

  6. Smart Capacity Sourcing and Planning

    Invest in advanced BI tools to make data-driven decisions on resource allocation, route optimization, cost management, and overall operational efficiency, enhancing dependability and reducing operational bottlenecks.

  7. Integration Accelerators Designed for Supply Chain

    Utilize tailored integration accelerators and APIs to seamlessly connect systems, applications, and data sources across procurement, inventory, logistics, and order fulfillment, driving smoother workflows and greater operational efficiency.

  8. AI-enabled Customer Support

    Harness cutting-edge AI-powered virtual assistants and chatbots to instantly resolve customer queries regarding shipments and route changes, delivery schedules, and service disruptions—enhancing customer satisfaction with faster, more accurate support.

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Our Expertise

Synoptek

LOGISTICS BROKERAGE

  • Real-time Market Rate Benchmarking
  • Instant Quote Generation System
  • Automated Tendering & Load Posting
  • Carrier Performance Management
  • AI-powered Exception Management

THIRD PARTY LOGISTICS (3PL)

  • Real-time Inventory Sync Across Channels
  • Advanced Inventory Management Tools
  • Freight Management Services
  • Last-mile Optimization Engine
  • IoT-based Asset Tracking

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FREIGHT FORWARDERS

  • Integrated Multi-carrier Booking
  • End-to-end Shipment Visibility
  • Warehouse & Cross-docking Coordination
  • Customizable Customer Dashboards
  • Real-time Analytics and Reporting

MULTI-MODAL LOGISTICS

  • Unified Transport Management Interface
  • AI-powered Capacity Matching
  • Real-time ETA & Disruption Alerts
  • Seamless Handover Coordination Tools
  • Compliance & Documentation Automation

Synoptek

Delivering Excellence for Every Customer

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Case Study

Application Development, Managed IT, and IT Outsourcing Services Boost Efficiency for Transportation Firm

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Case Study

Product Development Services Enable Logistics Brokerage to Handle 2.5X More Shipments

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Case Study

RPA Bots Help a Logistics Solution Provider Accelerate Invoicing and Shipment

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The cash application feature that was developed on top of TMS has helped us reduce the Accounts Receivable invoicing workload by 45%. Thanks to Synoptek, we have been able to process over 46,000 shipments, support over 21 million miles of truck driving, and service 400+ customers using over 5000 carriers. Overall, this has been a very successful partnership; it has given us a platform and the IP for an integrated business operation that will allow us to be nimble, agile, and competitive in the rapidly evolving logistics industry and propel us to the forefront of technology evolution.”

- CIO, Logistics Brokerage Firm

TMS builds are complicated. Logistics is complicated. In my experience, working with Synoptek has been very positive. Everybody at Synoptek has helped to accommodate our needs and provided solutions that have allowed us to build a wonderful product. I look forward to improving that product with the team and to years of shared success with our new TMS solution and the many wonderful things that will build and come of it.”

- COO, Transportation Brokerage Firm

The efforts the team has put in via long hours and sleepless nights have been visible in their quick responses and thoroughness in checking little details, which has helped us in quickly solving problems and maintaining the integrity of the system.”

- CIO, Logistics Brokerage Firm

Our Approach to Logistics Excellence