Managed IT Services for the Healthcare Industry

We Manage Your Technology so You Can Manage Your Patients –

IT Services for the Healthcare Industrysynoptek-it-services-for-healthcare-providers


Synoptek Managed IT Services for the Healthcare industry has a credited history of providing a full-range of IT services to clients in the healthcare industry for the past 20 years. Clients range from large hospitals, rural medical centers, to tissue and blood processing organizations, from individual doctor’s offices to multi-location clinics and full-service hospitals.

Synoptek Managed IT Services provides HIPAA-compliant healthcare information technology solutions including on-site staff augmentation, trouble ticket processing, 24×7 Help Desk services, server and application support, professional services (projects and IT architecture), hosted communication services (email and voice), remote and collocated infrastructure, and disaster recovery platforms.

Complete IT Managed Services for Healthcare Providers:

Hosting in our data centers, our partner’s datacenters, Azure, AWS,  or your datacenters:

End-to-end Cyber Security protection, HIPAA compliance, and threat prevention including virus, spam, and spyware protection:

Manage and monitor your entire IT infrastructure:

Learn More about Synoptek’s Healthcare IT Focus

Healthcare IT Consulting Services

Synoptek is known for its comprehensive IT consulting capabilities focused on healthcare providers, including strategic planning, migrations, system integration, IT audit services projects and IT program management. Our IT professionals will assess your IT infrastructure, policies, processes and critical IT performance indicators and how they support your overall IT strategy. As a managed service provider we understand how to mitigate IT risks while aligning with your budget and goals in a healthcare environment.


Healthcare IT Services by SynoptekSynoptek’s IT Healthcare Services:

By outsourcing your IT services to Synoptek Managed Services, you free up your IT staff to focus on patient and client needs and not on the day-to-day management of infrastructure-based IT services. Synoptek Managed IT Services provides HIPAA compliant storage of Electronic Medical Records (EMR’s) for many of its healthcare clients and understands healthcare information systems support takes a 24×7 effort.

  • Help Desk operations based in California, Idaho, New Brunswick and Colorado operational 24x7x365
  • Our Help Desk first-call resolution rate is above industry average
  • An advanced incident management system that helps reduce or eliminate recurring problems
  • Use of the industry-leading monitoring and management tools providing proactive infrastructure and applications monitoring
  • Data Center hosting, storage, backup and disaster recovery
  • A consumption-based pricing model with usage-based or fixed rate pricing
  • Full IT infrastructure services at fixed monthly rates eliminating the need for hardware (capital) investments
  • Custom designed Service Level Agreements (SLA’s)

We are currently saving one Colorado medical facility over $1 million annually over their previous IT budget and providing a higher grade of service. Hospitals, clinics, and healthcare providers can gain more control over their IT services by using our expert IT technicians and only the infrastructure services they need.

Take advantage of being able to scale infrastructure and achieve IT solutions your budget has prevented you from implementing.

We have compiled a list below to help you determine if IT as a service (ITaaS) is a good fit for your Healthcare organization:Quatris Healthcare Case Study

  1. Growth of your data and EHR’s is increasing, and your infrastructure cannot keep up
  2. Legacy systems exist and are quickly becoming obsolete and harder to support
  3. The number of sites, devices, systems, and users is increasing
  4. As everything is growing so is your ability to manage risk, security and HIPAA compliance
  5. Finance wants to move from a capital to an operating expense model
  6. Existing IT infrastructure is fragmented and becoming more complex to control and monitor
  7. It is harder to find skilled IT staff
  8. Maintenance is burdensome and licensing, and support contracts are becoming problems

If you accept that data is critical to your business and that the management of that data is equally important, then you want to establish a relationship with a provider like Synoptek that will be a partner with you and not a faceless vendor who just sells a commodity solution.

Synoptek “IT as a Service” Benefits Healthcare Providers by:

  • Providing secure access to critical information from any device
  • Improving performance and security of EHR platforms
  • Decreasing exposure to HIPAA violations
  • Delivering performance increases through an efficient well managed IT architecture
  • Getting rapid scalability for backups and data storage
  • Providing real-time U.S. based 24 x 7 support to address issues whenever needed
  • Accessing skilled IT staff when required
  • Reducing capital expenditures and moving to a fixed IT services budget

contact-usContact Us, and one of our Healthcare Regional Managers will give you a call shortly to answer any questions you may have.

A few of our recent healthcare clients include:

Aspen Valley
Medical Park
Yampa Valley
Pagosa Springs Medical Center