The logistics customer required dedicated support and maintenance to monitor existing ETL jobs, maintain performance, support issues, perform data validation, and develop new reports/dashboards. Since Synoptek had already implemented the client’s Transportation Management System (TMS) in the past, it had a better understanding of the client’s ongoing analytics needs.
Learn how Synoptek’s data analytics and managed services helped the client:
- Have a robust data warehouse in place that runs 24/7 with no downtime or performance issues.
- Improve sales/carrier representative performance by 25-30% via Power BI.
- Make just-in-time decisions and maximize productivity with near real-time (30 mins) data analytics.
Customer: A logistics solution provider
Profile: The client provides logistics solutions to freight forwarders and customers in a variety of industries across the United States.
Industry: Logistics and Supply Chain
Service: Analytics as a Service