Case Study: CRM

Dynamics 365 Upgrade Enables a Motor Vehicle Manufacturer to Streamline Financial Processes and Boost User Productivity

Customer: A motor vehicle manufacturer Profile: The manufacturer has established an efficient integrated production system that incorporates die-casting, finishing, machining, and assembly operations using just-in-time production methods to provide quality products at a competitive price.
Industry: Manufacturing
Services: Dynamics 365 Finance and Operations Upgrade

The manufacturer used a non-supported version of the Dynamics AX 2012 platform, making the business vulnerable to modern-day risks and attacks. As the volume of data grew, users faced several performance issues, such as slow response times and system crashes. Accessing the system remotely was also problematic due to connectivity concerns, slow performance, and disconnection.

Learn how Synoptek’s Dynamics 365 upgrade services helped the client:

  • Enjoy 100% accuracy in generating cash inflow/outflow statements.
  • Enable a 20% reduction in manual efforts and improve day-to-day business efficiency.
  • Experience a 30% cost reduction on infrastructure CapEx by moving to the cloud.

“The Synoptek team did an excellent job in keeping us informed of what they were doing in the background every week. When we faced challenges with D365 licenses, Synoptek thoroughly reviewed all our AX Dynamics 2012 customizations and provided recommendations for a seamless Dynamics 365 upgrade. The support team was excellent at finding solutions to the problems we experienced and that built a great amount of trust in our users”.
– IT Manager

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