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Home / Insights / Case Studies / Microsoft Teams Implementation Helps a Expandable Polystyrene Resin Leading Producer Quickly Enable Communication and Collaboration of Newly Carved Out Business Entity
May 11, 2021 - by Synoptek
As a result of an acquisition by a Private Equity (PE) firm with a strong track record of growing its investments, the chemical company was recently carved out from a very large enterprise. Post divestiture, there was a six-month Transition Support Agreement (TSA) where the parent company would manage and maintain mission-critical applications and infrastructure. At the end of the six-month period, the new chemical company would be required to fully operate in its own IT environment.
The quick and urgent need to break out a new entity meant quickly setting up new systems and software. The company was looking for a
new Microsoft Teams tenant creation along with a Teams voice migration. It wanted quick, knowledgeable, and capable resources to design and deploy both Microsoft PSTN and complex edge Analog and SIP requirements.
The client valued Synoptek’s Microsoft Teams voice capabilities and hired the firm to implement the Teams system in the required timeframe.
To meet the chemical company’s Teams requirement, Synoptek’s Subject Matter Experts engaged in a series of activities to migrate the client from its legacy PBX solution to Teams. Some of the key activities included:
Synoptek also provided the following Managed Services:
With Synoptek’s support, the chemical company was able to meet the required carve-out date to manage the urgent business need. We helped the company:
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