On-Demand Webinar

Re-imagine Customer Engagement in the Age of AI

Re-imagine Customer Engagement in the Age of AI

How you keep your customers digitally engaged is the focal point for building strong customer relationships. However, companies often struggle to forge deep customer bonds due to the complexity of digital-servicing channels, surging customer expectations, and squeezed labor markets.
AI-enabled customer service is now the most effective rescue.

Forrester predicts that 42% of AI decision-makers have identified improving or personalizing CX as a top use case for the technology.

To deliver personalized and proactive AI-enabled customer experiences, be a part of our thought-provoking webinar: Re-imagine Customer Engagement in the Age of AI.

In the session, you will be able to:

  • Unlock hidden insights into customer expectations and behaviors.
  • Expand your Voice of Customer (VoC) competencies and drive real action.
  • Craft cross-functional digital strategies powered by AI.
  • Discover best practices for creating winning digital experiences.
  • Real-world examples of AI success and lessons learned.

Watching this on-demand webinar will provide valuable insights to radically change your CX strategy and design by leveraging AI. Learn about the importance of building intelligent experience engines and personalized customer journeys.

Speakers

Jay Cann
Jay Cann

CTO - Customer Experience and
AI Expert - Synoptek

Read Bio
Guest Speaker: Laura Ramos
Guest Speaker: Laura Ramos

VP, Principal Analyst - Forrester

Read Bio
Guest Speaker: Tim Smith
Guest Speaker: Tim Smith

Data & AI, Global Black Belt - Microsoft

Read Bio

Stream Now

© 2024 Synoptek, LLC. All Rights Reserved.