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Synoptek, headquartered in Irvine, CA, has been the leading Systems Integrator and Managed IT Services Provider for over 20 years. We work with many companies in Charlotte across a wide range of industries. Our seasoned senior IT executives work to make your IT environment an asset, rather than a burden, so you can focus on reaching your strategic business objectives.
If you are looking for a Charlotte-based Systems Integrator and Managed IT Services Provider as an extension to your existing IT team or if you are looking to entirely outsource your IT work, Synoptek should be your first choice. We provide reliable, secure, scalable, and cost-effective IT support services backed by our professional IT team (over 475 people, 90% IT Professionals with certifications in over 70 disciplines).
With the Synoptek IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Synoptek aligns with the size and complexity of your business to deliver the best value in the market today.
Starting with a “Technology Review,” our professional services consulting team can assess your current IT systems and collaboratively develop a “Technology Roadmap” that provides you with a more efficient, manageable, cost-effective IT infrastructure. We have the most advanced IT monitoring and management technology operated by our trained, courteous staff, to deliver industry-leading IT management and support services that enable you to better serve your customers.
It is estimated that there are between 9,000 – 15,000 Managed Service Providers (MSP) in the U.S. and about 75% of these companies have fewer than 25 employees. These companies range from managed mobility services, managed security services, managed printers, network suppliers, email providers, VAR’s, staffing companies, cable TV companies, telecommunications companies, hardware manufacturers, software companies, and a few guys that fix computers. However – that’s what not what you need. You need an experienced MSP that is large enough to provide you with an enterprise-scale service.
Many IT consulting firms have specialties, and before you choose one, you need to understand their expertise. You don’t want a consulting firm with a focus on backup and disaster recovery services to work on mobile device support. IT environments today are so interdependent and interconnected that we recommend selecting a consulting firm like Synoptek with a broad range of experience in many disciplines.
We look at IT as a foundation on which your growing business can be built. We help develop and execute a clear and strategic IT roadmap with priorities that are intricately linked to your business goals.
Synoptek works one-on-one with your team to understand your goals, business processes, and current information systems capabilities and then helps you develop and execute a clear and strategic IT roadmap that is linked to your larger business goals.
We know you want to have a successful integration and in order to do that, you need insights and information related to all aspects of contracts & negotiations. Synoptek empowers you with a clear M&A roadmap that sets you up for success.
With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.
Cost optimization is a key opportunity that leads to funding innovation within any organization. Synoptek offers a variety of consulting and outsourcing services focused on optimizing business and technology costs.
With Synoptek’s managed services and outsourced IT, you can increase the productivity of your IT staff and leverage superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.
The success of your IT organization depends largely on the ability of your leadership to adopt new technology and keep up with today’s rapidly changing landscape. Our range of IT Leadership Services deliver the leadership support you need to manage IT efficiently, so you can stay relevant through unexpected changes and disruptions.
Given the fact that unavailability of mission critical data directly translates to lost revenue, we make sure your growing organization is equipped to initiate a robust business continuity process – as and when needed. Our Data Protection and Availability Services can help ensure your key services are always available, while keeping your workforce highly productive and your customers satisfied 24×7.
In today’s vulnerable IT landscape, we can help you drive efforts to ensure your core systems are well-protected and your services are seamlessly accessible around-the-clock. Through our Cybersecurity Assessment Services, our team of qualified experts can help identify existing security challenges, understand root case of issues, and take necessary steps to safeguard your IT infrastructure.
We can help you identify opportunities and assess the gaps in your application development landscape; select new systems that play well in the sandbox together and make the nerve-wracking buy vs. build decision. Our consultants have deep operational knowledge of specific applications like ERP, CRM, and e-commerce platforms.
Synoptek’s data analytics consulting helps your organization create a data-driven culture – everything from strategy to implementation. We enable your business executives to make quick and smart data-driven decisions.
At Synoptek, we have the capability to decrease product life cycles while increasing the end-user experience by UI/UX modernization, new product development, product re-engineering, and QA/testing.
Synoptek’s IT outsourcing services provide the IT training and support needed to power your workforce. Besides working on background infrastructure to drive business success, we also focus on end-user solutions to effectively integrate day-to-day technology.
Synoptek’s professional and managed security services provide a secure pathway to protect critical infrastructures. Whether considering a mature Cybersecurity infrastructure or just the basics, Synoptek helps its customers implement their Cybersecurity strategies.
Our cloud consultants help organizations handle everything from planning to migration, implementation, and management to improve the efficiency, security, and flexibility of your infrastructure.
Synoptek’s infrastructure consulting helps you reduce downtime and gain back valuable time that is frequently lost to unstable infrastructures. We focus on agility, stability, and minimization of service disruptions.
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