Move Beyond Reactive Support to Experience-driven Support
Keep your Microsoft Dynamics 365 ERP and CRM running at peak performance with expert Managed IT Solutions.
Why You Need Dynamics Managed Services
Navigating the Complexity of Modern Business Apps
Today’s ERP and CRM systems are complex, and managing workflows across Finance, Operations, and Customer Service units can be challenging.
Data Isolation and Integrity
Information spread across disconnected applications leads to app silos that hinder collaboration and visibility.
Inconsistent Processes
Mergers introduce additional complexity, making it difficult to maintain consistent processes across newly combined entities.
Expensive Downtime & Security Risks
Limited monitoring and competing IT priorities lead to downtime, operational delays, and potential exposure of business-critical data.
Overview
Streamline Operations Across Your Microsoft Dynamics 365 Environment
Leverage the service model of an expert Dynamics Managed Experience Provider (MxP™). Go beyond maintaining uptime to delivering tangible business outcomes that integrate proactive system monitoring, strategic IT guidance, and ongoing optimization—ensuring your Dynamics 365 environment not only remains stable but also continuously improves to drive measurable business value. Explore a range of Dynamics 365 Managed IT Support Plans and MxP-aligned support that emphasizes automation, best practices, and AI-powered insights.
24/7 System Monitoring & Support
Proactively monitor and manage Microsoft Dynamics 365 through an MxP layer that ensures high availability and reduced downtime.
Performance Optimization & Risk Reduction
Enhance system performance by tuning configurations, optimizing database resources, and reducing operational and technical risks.
Vendor & Lifecycle Management
Streamline vendor interactions, upgrades, and ongoing maintenance to ensure predictable costs, efficient operations, and continuous alignment with business objectives, reinforced by MxP-led governance and experience tracking.
Security & Compliance Management
Protect your ERP and CRM environment by continuously evaluating security risks, applying updates, and ensuring adherence to relevant compliance standards.
Experience-centric Support
Leverage expert Managed IT support and guidance to customize Dynamics 365 workflows and interfaces, improving adoption, efficiency, and end-user satisfaction.
Modernization and Continuous Improvement
Enjoy proactive, end-to-end optimization, governance, and a continuously modernized, fully managed experience that maximizes performance, security, and business value.
Expertise
The Synoptek Advantage
Synoptek combines deep expertise and proven methodologies to help organizations maximize Dynamics 365 efficiency and drive measurable business outcomes. With a track record of successful projects and automation-driven results, we empower IT teams to focus on strategic initiatives rather than repetitive tasks.
200+ Projects completed
350+
Techno-functional consultants
50%
Repetitive tasks automated via Power Automate and Copilot
100%
Adherence to the Success by Design methodology
Testimonial
What Clients Say About Synoptek
“I wanted to express my appreciation to each member of the Synoptek team for their continued dedication to supporting our company. This was our first full year for the managed services agreement, and it has been very reassuring to know that we have had the full team looking out for our best interests and assisting when needed.”
VP of IT, Equipment Manufacturer
“Synoptek conducted a flawless Dynamics 365 cutover with no disruption to operations. The result is a fully integrated cloud-based solution that brings efficiency and scalability to our business.”
VP of IT, Window Manufacturer
Resources
Experience True Efficiency with Dynamics 365 Managed Services
Dynamics 365 Managed Services provide ongoing support, administration, and development to optimize your ERP environment and improve overall business operations, especially when delivered with an MxP focus on outcomes and user experience.
Dynamics 365 support streamlines workflows, enhances system performance, and ensures Finance, Operations, and other critical modules operate efficiently and reliably.
Services typically include assessment, implementation, configuration, integration, workflow optimization, continuous improvement, and ongoing support, elevated through MxP methodologies that emphasize proactive, experience-driven delivery.
Yes, flexible managed services plans scale with your organization, reduce backlogs, accelerate project deployments, and accommodate evolving ERP requirements.
An MxP like Synoptek leverages AI-enabled support, ERP best practices, and proactive managed services to reduce operational costs, accelerate time to value, and optimize overall Dynamics 365 performance. A traditional MSP focuses only on uptime; an MxP focuses on experience, ensuring your Dynamics 365 environment delivers business outcomes, not just system stability.
