ServiceNow Managed Services
Achieve maximum business benefits from the ServiceNow Platform
Talk to an ExpertRealize the Value and Capabilities of Your ServiceNow Investment
Synoptek provides a tailored suite of ServiceNow Managed Services to help organizations standardize IT across a common platform to improve service availability, provide an intuitive service experience, analyze critical service metrics, and reduce enterprise risk.
Through our comprehensive ServiceNow Assessment, Implementation, and Support Services, we help clients maximize the true value of their ServiceNow investment. Our long history of successful client partnerships within the ServiceNow ecosystem across industry sectors means you can operate efficiently and innovate at scale.
Comprehensive ServiceNow Consulting, Implementation, and Managed Services
Synoptek is led by experienced thought leaders in the ServiceNow ecosystem. Our ServiceNow Practice has over 23 years of experience in Enterprise Service Management. When you move forward with Synoptek’s ServiceNow Managed Services, you will gain access to industry-specific ServiceNow expertise built upon ServiceNow-certified resources.
Our collaborative, global delivery team of ServiceNow consultants with end-to-end resource coverage can help you expedite your digital transformation journey, enhance employee experience, and optimize customer service delivery.
We understand that your ongoing ServiceNow needs change; therefore, we offer a range of flexible plans that can adapt to your evolving business requirements. With our ServiceNow Application Managed Services plans, you can reduce development and administration backlogs, supplement your internal teams, and accelerate project deployments to realize maximum value from the ServiceNow platform.
Premier ServiceNow Partner
23+ years Enterprise Service Management Experience
Global Delivery Model
Community Focused
On-demand Webinar
The Expanding Role of IT: How to Meet the Demand and Sleep WellOur Capabilities and Demonstrated Competencies
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Synoptek Provides the Following ServiceNow Managed Services
- Project Assessment and Planning: Assess your current ServiceNow environment, identify gaps and challenges, and establish a ServiceNow vision that fits the needs of your organization.
- ServiceNow Implementation, Configuration, and Integration: Using Synoptek’s unique process-oriented approach, implement and configure a fine-tuned version of the ServiceNow Implementation Methodology (SIM)
- ServiceNow as a Service: Leverage pre-built workflows, best practices, and our experienced managed services delivery model to set the foundation for continual improvement, enable proactive upgrade planning, reduce TCO, and accelerate time to value – all while maximizing ServiceNow ROI.
- Rapid Managed Services: Enjoy a more flexible and tailored approach to ongoing ServiceNow support, admin/development, new enhancement requests, and project delivery. Choose from flexible and tailored monthly plans to define a roadmap, reduce the development backlog, and speed up project delivery.
Customer Speak
"I wanted to shout out to the Synoptek team for the great work done on the ServiceNow project. The team has provided (and demonstrated) significant value to the project with their ServiceNow expertise.”
A GLOBAL TECHNOLOGY FIRM
Synoptek’s ServiceNow Success Story
ServiceNow Standardizes Requests and Improves Reporting
The cloud communications company was undergoing a merger. However, legacy systems and manual spreadsheets limited visibility into different aspects of IT Service Management. ServiceNow implementation helped merge multiple siloed service management tools into one cohesive system, enabling automation, improving reporting, and standardizing request management.
Read moreServiceNow for Good
Synoptek has created the “ServiceNow for Good” program to give back to the Children’s Hospitals in our clients’ communities. Through this program, we donate 1% of all ServiceNow Managed Services revenue and 1% of all ServiceNow software license revenue received from our clients to their local children’s hospitals.
100% of the donations are made to the hospital’s oncology department to support children with cancer. This unique program is made possible through our corporate partnership with the Children’s Miracle Network and their 170 member hospitals across the US and Canada.
Synoptek has also established a “ServiceNow for Good” leadership council to encourage corporate community involvement. The leadership council comprises corporate leaders passionate about ServiceNow and giving back to society. Please contact us to be considered for a leadership council seat.
Schedule your ServiceNow assessment today!
- Review existing ServiceNow configuration and evaluate adherence to best practices.
- Identify areas of potential improvement and leverage any unused ServiceNow capabilities.
- Define a clear roadmap to achieve desired goals.