Platform and Technology Capabilities
Total Economic Impact Study Of Synoptek Global IT Outsourcing
Synoptek Announces Expansion with Acquisition of Rapid Technologies
Building Temporary COVID-19 Care Facilities for the U.S. Army Corps of Engineers
Global Trade: Top Five Questions Every Tech Decision Maker Should Ask When Evaluating Major Change
Achieve maximum business benefits from the ServiceNow Platform
Home / Offerings / Business Process and Software Solutions / Business Applications / Service Management / ServiceNow
Synoptek provides a tailored suite of ServiceNow services to help organizations standardize IT across a common platform, improve service availability, provide an intuitive service experience, analyze critical service metrics, and reduce enterprise risk.
Through our comprehensive ServiceNow assessment, implementation, and support services, we help clients maximize the true value of their ServiceNow investment. Our long history of successful client partnerships within the ServiceNow ecosystem across industry sectors means you can operate efficiently and innovate at scale.
We are led by experienced thought leaders in the ServiceNow ecosystem, and our ServiceNow Practice has over 20 years’ experience in the Enterprise Service Management space.
Gain access to industry-specific ServiceNow expertise built upon ServiceNow-certified resources and leverage synergies between Synoptek’s competent service offerings and the ServiceNow platform. Our collaborative, global delivery team with end-to-end resource coverage can help you expedite your digital transformation journey, enhance the customer and employee experience, and optimize how you deliver customer service.
We understand that your ongoing ServiceNow needs change; therefore, we offer a range of flexible plans that can adapt to your evolving business requirements. With our ServiceNow Application Managed Services plans, you can reduce development and administration backlogs, supplement your internal development and administration teams to decrease your development backlogs, and accelerate project deployments to realize maximum value of the ServiceNow platform.
Elite ServiceNow Partner
25+ years Enterprise Service Management experience
Global Delivery Model
OUR BUSINESS APPLICATIONS SERVICES
Challenge: An untrustworthy Configuration Management Database (CMDB) resulted in unreliable business outcomes in the change and incident processes within ServiceNow
Solution: Synoptek led a successful CMDB cleanup that established governance by defining new policies and procedures while re-architecting the Discovery application.
I wanted to give a shout-out to the team for the great work that has been done on the ServiceNow project. The team has provided (and demonstrated) a significant amount of value to the project with their ServiceNow expertise.”
A Global Technology Firm
How does a struggling, reactive team move from firefighting to identifying challenges before they become problems and spend much of their time adding value to their business and customers? We’re here to help you take that first step!
Synoptek has created the “ServiceNow for Good” program to give back to the Children’s Hospitals in our clients’ communities. Through the “ServiceNow for Good” program, we donate 1% of all ServiceNow services revenue and 1% of all ServiceNow software license revenue received from our clients to their local children’s hospitals. 100% of the donations are made to the hospital’s oncology department to support children with cancer. This unique program is made possible through our corporate partnership with the Children’s Miracle Network and their 170 member hospitals across the US and Canada.
We have established a “ServiceNow for Good” leadership council to encourage corporate community involvement. The leadership council comprises corporate leaders passionate about ServiceNow and giving back to society. To be considered for a seat on the leadership council, please contact us.
© 2022 Synoptek, LLC. All Rights Reserved.