Todd Richey is the Managing Director of Client Advisory at Synoptek. A seasoned technology executive, Todd has over two decades of experience driving operational excellence, client innovation, and strategic growth through modern service delivery models. At Synoptek, he partners closely with clients to align their technology roadmaps with business priorities, ensuring scalable, efficient, and transformative outcomes.
With a proven record of managing enterprise-wide IT operations and service delivery for commercial and public sector clients, he has established himself as a trusted advisor in navigating complex digital landscapes. He has led large-scale IT organizations throughout his career, managed multi-disciplinary teams across global service desks, and overseen mission-critical programs across infrastructure, cloud, and managed services. Todd is known for building resilient teams, driving a culture of accountability, and fostering vendor and partner collaboration to deliver results.
Certified in ITIL and Help Desk Management, Todd blends technical acumen with a passion for operational excellence. His approach balances cost-effective delivery with innovation, enabling businesses to stay competitive in rapidly evolving markets. Colleagues and clients value his transparency, strategic foresight, and commitment to service quality—qualities that continue to make him a driving force in digital transformation initiatives.
